Life Ins Business Analyst - Remote

Symetra has an exciting opportunity as a Life Insurance Business Analyst

About the role 

As a Life Insurance Business Analyst, you will partner with business and technology stakeholders to translate business needs into clear requirements, improve workflows, and deliver solutions that make it easier for agents, customers, and employees to do business with Symetra.

This role requires curiosity, attention to detail, and the ability to understand how business processes and systems work together. You will help the team clarify problems, identify dependencies, and validate that solutions deliver the intended business outcomes. You will work independently with general direction, with support from management and senior colleagues as needed.

What you will do:

• Gather, analyze, and document business needs through stakeholder discussions, working sessions, and review of existing processes and systems.

• Translate business requests into actionable user stories, business rules, process flows, data requirements, and testable acceptance criteria.

• Analyze current and proposed workflows to identify gaps, manual effort, exceptions, and opportunities for improvement.

• Understand how information moves between systems and assess how changes affect users, business processes, and downstream applications.

• Partner with product owners, developers, testers, and business stakeholders to clarify requirements and build a shared understanding of expected behavior.

• Support backlog refinement and prioritization by identifying business value, dependencies, open questions, and scope considerations.

• Maintain requirements traceability and assess the impact of changes throughout delivery.

• Develop test scenarios, facilitate user acceptance testing, and document results to confirm solutions meet business needs.

• Support production issue investigation by documenting business impact, reproducing scenarios, and helping validate fixes.

• Contribute to implementation readiness through process documentation, stakeholder communication, and support for training needs.

Why work at Symetra

“Symetra is truly a great place to work. The positive work climate, strong sense of team, and the resources available make it feel like one cohesive family. What stands out most to me is the company’s deep commitment to diversity, equity, and inclusion—it’s not just a statement, it’s an active and ongoing priority that’s felt throughout the organization.” -Charlotte G., Sr. Underwriter - Consultant Stop Loss

What we offer you

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

$75,000 to $90,000 plus eligibility for company annual bonus program.

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We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

 

Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

 

Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

 

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization with a cameras-on culture, reliable internet connectivity is important to how we connect, collaborate, and serve our customers. To support a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

 

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

 

Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered