Human Resources Specialist (Processing)
About the role
View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Human Capital, Human Resources Operations Center, in Irving, Texas; Washington, District of Columbia. These are non-bargaining unit position.
This position is located within the Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Processing Unit. The primary purpose of this position is to serve as a Human Resources (HR) Specialist, providing the full range of personnel action processing services. The position provides guidance and assistance to employees and managers within DHS with personnel actions and processes and HR regulations and procedures. The incumbent must be a customer service professional who can work in a fast-paced and dynamic work environment. Things happen quickly and continuously in this position, and the incumbent will find the need to move from one task to another without much time in between or juggling multiple duties at the same time. As a Human Resources Specialist (Processing), at the full performance level, you will perform the following duties: Performing quality control, review, and certification of various personnel processing actions. Facilitating clear and effective communication and coordination across all management levels involved in Human Resource actions. Providing guidance and training to Human Resources Assistants on processing tasks. Reviewing customer inquiries and issue appropriate guidance. Analyzing processing issues and providing appropriate solutions. To meet agency needs, this position will be filled under a time-limited appointment, of more than one year but not-to-exceed (NTE) 3 Years based on management approval which will be determined by their review of workload requirements and available funding. This is not a permanent appointment and does not allow for conversion to a permanent competitive service. Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. Salary: The salary range indicated in this announcement reflects the lowest and highest potential salaries for this position. The actual salary range will be based on the applicable locality pay for the selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
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