Health Technician (Audiology)

This position is located in the Audiology and Speech Pathology Service within the Durham VA Health Care System, in the Durham (primary site), Brier Creek, and associated facilities in North Carolina, if/when needed. The duties and responsibilities are carried out in all clinical and other patient care areas involved with the Audiology service.

Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties. In addition, the incumbent must be able to mentor and train new health technicians (Audiology).The incumbent at this level is required to have the knowledge, skills, and abilities to develop and implement the technician role for a program in a focused area of audiology. Focused work would encompass 25% on the health technician's time, and involve a focus on working with/supporting our specialty programs (i.e. Tinnitus, Hearing Implant, Vestibular, Telehealth), as well as collecting various outcome measures, and supporting our overall hearing aid program. Direct patient care duties may include, but not limited to the following: Triaging patients to an audiologist based on complexity of the procedures being completed. Performing listening checks on hearing aids. Pairing hearing aids and accessories via Bluetooth technology. Programming previously stored settings into hearing aids; Activating remote controls. Conducting hearing pass/fail screenings without interpretation. Managing office supplies; Tracking loaner stock hearing aid inventory. Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions; Assisting patients, visitors, and others requesting information. Management of infection control, patient safety, and clinical supplies for the audiology clinic. Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic. Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies. Taking earmold impressions. Hearing aid troubleshooting and repair. VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed work schedule likely available based on clinic operational need and supervisor approval. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job. To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.