Night Manager

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Responsible for providing support and supervision over multiple locations while partnering with service providers to deliver exemplary customer service to our clients.

ESSENTIAL FUNCTIONS
Daily job responsibilities/functions to include, but not limited to:

• Visits/Inspects all buildings on a rotating basis to ensure cleaning is up to City Wide standards
• Communicates policies and procedures to in-house employees and Independent Contractors (IC)
• Conducts proper safety training to in-house employees and ICs
• Trains on proper cleaning techniques to in-house employees
• Partners with ICs to train on City Wide cleaning techniques
• Acts as a liaison between independent contractor and FSM
• Adheres to the Client Complaint Policy (physically verify, when possible)
• Reports to FSM details of nightly inspections
• Verifies all building checklists are being followed
• Sends nightly report to FSM recapping areas of opportunity, employee issues, etc.
• Maintains location key box
• Supports New Starts
• Partners with independent contractor crews and conducts random building inspections
• Communicates any building maintenance issues to FSM
• Identifies NBJS (non-basic janitorial services) opportunities and reports them to FSM
• Remains current with online training
• Travel required
• Uses timekeeping system to record hours
• Reports any work-related injuries

Requirements

Education

• High School Diploma or equivalent

Qualifications

• Minimum 6 months of prior management experience
• Preferred computer proficiencies: Microsoft Office (Word, Excel, and Outlook) and Email and Internet

Knowledge, skills, and abilities

• Professionalism
• Having a sense of urgency
• Task completion on assigned projects or job functions
• Effective communication