Human Resources Manager

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The ideal candidate for the human resource manager position should possess extensive experience across all facets of HR operations. Key responsibilities encompass compensation management, recruitment and retention strategies, employee/labor relations, counseling, safety protocols, and training/development initiatives. Reporting directly to the Director of Human Resources, the role involves developing and facilitating training sessions to foster staff growth, overseeing the New Hire Training Program, and administering colleague recognition programs. 

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

JOB FUNCTION

• Responsible for all recruitment and employment efforts for Thompson Central Park New York.

• Reviews requirements of Personnel Requisition forms, sources appropriate candidates, schedules interviews, and conducts preliminary interviews for all open positions.

• Consults with department managers to determine applicant profiles and establish acceptable selection criteria.

• Coordinates internal transfer/promotion program; interviews all candidates and follows up accordingly.

• Maintains and reconciles rehire list, in house transfer requests, and job posting lists.

• Processes reference checks and background test on all final candidates as necessary.

• Prepares and presents New Employee Orientation and other training programs.

• Monitor department on-going training.  

• Meet with 2 – 3 departments per month to monitor training and spot-checking, assist with training questions, projects, concerns, etc.

•  Conducts exit interviews.

•  Assists with colleague career progression planning

• Assist the Human Resources Director in the development of annual budgets

•  Attends required hotel meetings to keep abreast of in-house activities

•  Assists with all colleague events

• Counsels’ employees, resolves complaints and conducts investigations, as necessary

• Oversee Team Member recognition program

• Assist with all employees related social events

•  Interact with all levels of staff, ranging from hourly employees to executives

• Participate with management in analyzing and addressing Employee Survey, Guest Survey and Shopper Reports, as appropriate.  Participate in recognizing success and addressing needs.

• Manage FMLA, leaves of absence, and workers’ compensation cases, including documentation, tracking, and return-to-work coordination

• Evaluates monthly/quarterly/annual HR indicators for areas of responsibility as indicated above

• Ensures compliance with federal, state, city laws, and collective bargaining agreement, including but not limited to ADA, EEO, etc.

• Provides coaching and counseling assistance to all employees as required.

• Develops, supports, and participates in all Employee Relations initiatives, including but not limited to celebrations, cafeteria postings, recognition programs, and colleague events.

QUALIFICATIONS:

• 2-4 Years of progressive responsibility, experience, and training in Human Resources.

• College degree with a concentration in Human Resources, Management, or Business.

• Advanced training or education in Human Resources.

DESIRABLE:    

• Experience in hotel operations/ knowledge of hotel environment.
• Union local 6 experience.

 KNOWLEDGE, SKILLS, & ABILITIES ESSENTIAL:

• Knowledge of applicable HR laws
•  Demonstrated interviewing skills and managerial expertise.
• Sensitivity, empathy, and responsiveness to Colleague needs and concerns
• Demonstrated ability to use good judgment.
• Strong organizational skills
• Demonstrated initiative, attention to detail and follow through.
• Ability to analyze data, current trends, and practices.
• ·     Complies with hotel standards, policies, and rules

 DESIRABLE:    

• Knowledge of HRIS, EIS and Dimensions
• Proficiency in MS Office Applications (Word, Excel, PowerPoint, Access)
• Proficiency in Spanish

Salary Range - $77,000 - $90,000 Annually