Medical Support Assistant (Office Automation)

About the Position: This position is located at Fort Drum, New York, Family Medical Services, Department of Orthopedic within Guthrie Army Health Clinic. This is a Direct Hire Solicitation Student Loan Repayment MAY be authorized. Salary negotiation may be available for those candidates who are new to Federal service.

Perform the full range of receptionist, record keeping and miscellaneous clerical duties within the MTF.

Enter, manipulate and/or retrieve information and data from automated systems as appropriate to the area assigned.

Complete request forms, manually or automated, for individual patient orders, blood work and other patient care and administrative related requests.

Maintain and monitor patient appointment or admission schedules for the assigned area.

Schedule appropriate patient care milestones.

Coordinate and/or schedule patient services with other MTF departments or specialties.

Receive patients and visitors as the initial point of contact, in person or telephonically.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.