Deputy Director

Job Description:

Title: Deputy Director  

Salary: $87,000 + benefits

Classification: Exempt 

Scope of Position 

Support the Program Director in the management and delivery of programmatic activities and functions with a focus on special grants and initiatives, performance outcomes, and staff development and training.  

Essential Functions 

• Support and advise program leaders in the development and implementation of track strategies that ensures successful attainment of performance goals and standards set forth by the contract and Workforce Board.  

• Assist Program Director with special grants, projects and initiatives, and program related tasks  

• Provide Program Director with regular project status updates and requested reports as needed 

• Assists the Program Director, managers, and staff to ensure optimal customer flow, service delivery, and data management  

• Oversee Quality Assurance processes to ensure performance goals and standards are attained, data handling and reporting requirements are met, compliance with scope of services and ISO compliance and audits completed  

• Ensure data entered on the required systems is current and accurate  

• Provide managerial support and guidance with new staff onboarding and ongoing staff development trainings   

• Guide leadership team on HR related items  

• Supervise assigned personnel; evaluate work; recommend and implement approved disciplinary and/or corrective action  

• Support the advancement of procedures and process flows that ensure quality service delivery  

• Aide in writing and development of contracts 

• Coordinate the development and evolution of vendor and agency partnerships 

• Other opportunities as available  

Education and Experience Requirements 

• Bachelor’s degree required; and a minimum of 3 years of professional experience in public administration, human services or a related field with at least one year of management or supervisory experience in workforce development  

• Position requires 50% regional travel to ensure presence and system-wide support.  

• Excellent communication and problem solving skills  

• Ability to gather and synthesize information from a wide variety of people and sources 

• Must have notable experience in team-oriented environment 

• Proficiency in Microsoft Office with a high proficiency in Microsoft Excel and Access 

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.