Program Operations Specialist
About the role
The Division of Investment Management's Business Management Office, Program Support Branch is seeking a Program Operations Specialist. As a Program Operations Specialist, you will support key programs and daily operations. The role involves managing routine and complex tasks, organizing and updating program information, and collaborating across IM, the SEC, and external partners. Strong attention to detail, clear communication, and effective multitasking are essential..
In this role as a Program Operations Specialist, you will be responsible for: Planning and managing program activities across multiple areas, ensuring tasks are completed on time, information is accurate, and staff and stakeholders receive clear updates. Serving as a Contracting Officer's Representative (COR) for assigned contracts by monitoring contractor performance, keeping required records, coordinating with vendors and staff, and ensuring contract terms and deliverables are met. Creating and maintaining tools such as SharePoint sites, dashboards, calendars, and tracking systems to help organize program work and make information easy to find and use. Reviewing program information, identifying trends, preparing reports, and suggesting practical ways to improve processes, reduce delays, and support efficient operations. Coordinating activities such as interviews, events, and meetings by managing schedules, logistics, communication, and technology needs. Supporting administrative tasks including procurement, budget tracking, travel, awards, facilities, records, and program office workflows by preparing documents, tracking actions, and ensuring compliance with policies. Helping improve and updating procedures, supporting the use of new tools and automation, and working with others on projects that enhance division operations.
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