Claims Specialist | Liability & Bodily Injury

Claims Specialist

Locations: South Sioux City, NE

Make an impact when people need it most.

Are you a detail-oriented professional who enjoys investigating complex situations, solving problems, and delivering exceptional customer service? Join our Claims team as a Claims Specialist, where you'll play a critical role in helping our insureds navigate the claims process while protecting the interests of the company through fair, timely, and accurate claim resolution.

This is an excellent opportunity for someone with claims experience who is looking to grow their career in a fast-paced environment with exposure to liability, bodily injury, property damage, and litigation-related claims.

What You'll Do

As a Claims Specialist, you will:

• Investigate, evaluate, negotiate, and settle liability, bodily injury, and property damage claims.
• Determine coverage, assess liability exposure, and establish appropriate claim reserves.
• Conduct thorough investigations, gather documentation, and evaluate damages.
• Develop action plans and proactively manage claims from initial report through resolution.
• Maintain accurate and timely claim documentation in accordance with Fair Claims practices and company standards.
• Communicate regularly with insureds, claimants, attorneys, and adjusters to provide outstanding customer service.
• Monitor claim activity and reserve adequacy throughout the life of the claim.
• Coordinate with independent adjusters, defense counsel, underwriting, safety teams, and other stakeholders.
• Manage litigated claims, including working with defense attorneys, attending mediations, and supporting trial preparation when necessary.
• Stay current on state negligence laws, medical terminology, and industry best practices.

What We're Looking For

Required Qualifications

• Bachelor's degree or equivalent related experience.
• 1-2 years of experience in a liability claims environment preferred.
• Strong investigative, analytical, and negotiation skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities and work independently.
• Strong organizational skills and attention to detail.

Preferred Qualifications

• Completion of or progress toward CPCU, AIC, or other insurance industry coursework.
• Experience handling bodily injury, property damage, or litigated claims.

Why Join Great West, an Old Republic Company?

• Competitive compensation and benefits package
• Career growth and professional development opportunities
• Continuing education support
• Collaborative and supportive team environment
• Meaningful work helping customers through challenging situations

If you're ready to build a rewarding career in claims and make a difference for our policyholders every day, we'd love to hear from you.

Apply today and take the next step in your claims career!