Business Data Analysis Associate II - (Customer Energy Solutions)

SoCalGas, the nation’s largest gas distribution utility, is dedicated to providing safe, reliable, and affordable energy to over 21 million Southern California customers. Through innovation, collaboration, and an unwavering commitment to the needs of our communities we proudly uphold our mindset of “Glad to be of Service”  and  provide exceptional customer service today and ready to meet California’s energy needs with innovative solutions for tomorrow.

As an employee of SoCalGas, you will support our core values to do the right thing, champion people, and shape the future. You will play a pivotal role in the energy transition initiatives, supporting our mission: Safe, reliable, and affordable energy delivery today. Ready for tomorrow.  We are committed to attracting top talent and fostering a diverse workforce that reflects the vibrant communities we serve. 

As an employee of SoCalGas, you’ll enjoy a competitive compensation plan, upward mobility opportunities and the ability to find a true work life balance.  Discover the rewards of joining SoCalGas by exploring our website: Our Mission; Sustainability, In the Community, and Employee Benefits. Join SoCalGas today and become a vital part of a team that is driving innovation, championing community needs, and shaping the future of energy in California.

Primary Purpose
Contributes to business insights by analyzing structured data, creating standard reports, and supporting process improvements. Applies growing technical expertise to deliver accurate and actionable information for operational decisions.

Duties and Responsibilities

• Analyzes structured and semi-structured data to identify patterns and correlations.
• Builds recurring dashboards and reports to support operational decision-making.
• Applies basic statistical methods to evaluate business performance metrics.
• Collaborates with business teams to define reporting requirements and deliver solutions.
• Documents enhancements to existing data models and reporting processes.
• Communicates findings in clear, non-technical language for business stakeholders.
• Ensures compliance with data quality and security standards during analysis.
• Supports process improvement initiatives through data-driven recommendations.
• Performs other duties as assigned.

Qualifications

Education

• Required: Typically requires a 4 year degree in a relevant field, or equivalent combination of relevant education and experience.

Experience

• Required: Typically requires 2 years of related experience.

Knowledge, Skills and Abilities

• Required: Ability to explain analytical results to business partners.
• Required: Ability to manage multiple analysis tasks independently.
• Required: Ability to recognize when data issues require deeper investigation.
• Required: Knowledge of business processes and how data supports decision-making.
• Required: Knowledge of core analytical methods and descriptive statistics.
• Required: Skill in analyzing routine data sets to identify trends or variances.
• Required: Skill in developing standard reports or dashboards.