Program Analyst

The Battle Creek VA Medical Center is recruiting for a Program Analyst. The Program Analyst will function under the Community Care Service Line.

The duties of the position may include but, are not limited to: The incumbent utilizes VSSC, Pyramid Analytics and other applications to perform sophisticated data analysis, including extracting data from internal and external databases, analyzing and interpreting complex data using basic statistical models, and designing and preparing user friendly reports Utilizes the web-based software at an advanced level to rapidly digitize paper processes such as administrative processes Serves as a resource to executive leadership for creating modules that have a service-wide impact on improving and streamlining processes in clinical and administrative services. Conducts independent research to develop an in-depth understanding of VA databases and data sources in order to retrieve and validate data and translates generally defined customer requirements into data analytics logic. Works with customers to fully define data and analysis requirement in order to accurately reflect requirements in analysis and reports. In the absence of documentation, researches VA data resources for development of in-depth understanding of how databases and reports are organized and the types of data available from them. Researches explanations for discrepancies between VA data source When necessary, establishes new data collection procedures for specific programmatic activities or for programmatic evaluations. Independently researches and obtains data from external sources for benchmarking and performance improvement activities. Contributes to the design and implementation of innovative approaches to health services delivery and organization based on findings. Evaluates achievement of objectives and performance measures based on finding. Work Schedule: Monday - Friday, 8:00AM to 4:30PM Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD941480 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Approved

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is sedentary. Typically, the employee sits at a desk or table with some walking and standing. Incumbent may be required to travel to other VA and non-VA locations in the community. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.