Supplier Advocate Team Specialist

The Supplier Advocate Team Specialist serves as a payment operations expert responsible for supporting the Direct, Indirect, and/or Aftermarket Purchasing Organizations by ensuring the accurate and timely execution of supplier payment-related activities. This role serves as a key liaison between Suppliers and Purchasing, Finance, Accounts Payable, Accounting, Suppliers, and other internal stakeholders to coordinate actions required to resolve payment issues.

Functional Responsibilities Include but Are Not Limited To:

• Coordinate with Purchasing and Accounts Payable teams to ensure accurate invoice processing and timely supplier payments
• Analyze and resolve payment discrepancies, invoice mismatches, and supplier escalations
• Receiving, reviewing, and responding to Supplier requests for assistance with:
• Supplier invoice and payment issue resolution of closed Chrysler Accounts Payable (CAP) cases
• Goods Receipt (GR), Return Discrepancy Reports (RDR) and Advance Shipping Notices (ASN) errors
• Supplier account reconciliation and statement reviews
• Purchase Order and Contract payment-related updates
• Blocked invoice research and resolution
• Supplier remittance inquiries and payment status tracking
• Other payment operations activities supporting the Purchasing and Finance communities

Ideal Candidate:

The ideal candidate will proactively drive improvements in payment operations processes, controls, and systems while maintaining a strong customer-service mindset toward suppliers. We are seeking a highly motivated, detail-oriented professional with strong analytical skills and a passion for delivering world-class payment operations support and financial accuracy. This role emphasizes payment execution, invoice resolution, supplier support, financial controls, and SAP expertise rather than traditional buying responsibilities.

Basic Qualifications: 

• Bachelor of Science degree in Business, Business Administration, Supply Chain Management, Finance, Marketing, Economics, International Business, Accounting, Entrepreneurship, Engineering, or equivalent from an AACSB accredited program; Other technical degrees with business background also considered
• 5 years of relevant experience 
• Accounts Payable and payment processing knowledge
• SAP experience (Purchasing and Finance modules preferred)
• Stellantis systems knowledge including ODIMS (Champs) and CLIMS (pricing)
• Invoice validation, matching, and reconciliation
• Strong negotiation skills and the ability to think and act strategically
• Strong communication, presentation and commodity leadership skills
• Well organized, self-motivated, and resourceful managing complex situations
• Ability to support all aspects of the commercial relationship with the supply base and key internal stakeholders
• Supplier relationship management
• Problem-solving and root cause analysis
• Ability to manage multiple priorities in a fast-paced environment