Underwriter
About the role
The Underwriter will evaluate and assess new business submissions and renewal policies. They must build successful working relationships with our agent partners while ensuring the agencies are in compliance with our underwriting guidelines and statutory requirements. The Underwriter must possess superior written and verbal communication skills as he or she will work closely with other units of the Underwriting Operations department.
RESPONSIBILITIES
- Underwrite Personal Auto and Home New Business submissions for all states to ensure quality and compliance with our underwriting guidelines, statutory requirements and investigating any aspect of the application that is questionable
- Make decisions regarding eligibility in accordance with our established guidelines, policies, procedures, and statutes
- Actively participate in and lead projects related to the Matrix suite of systems including departmental business impacts specific to the new system and those created by the existence of multiple systems
- Identify and participate in the enhancement of policy writing and quotation/sales system process, reduce manual intervention and improve ease of business
- Frequent participation in and development of various underwriting integrity projects
- Manage agency assignment to their specific marketing and production goals; including the development and implementation of strategies to achieve those goals
- Responsible for the development of the Agency-Company relationships including scheduling regular agency visits, following up on projected goals and performing new business audits; including training tools and objectives
- Communicate with agents, both written and verbally regarding eligibility questions, quality of business or any service related issues
- Perform cancellation, denial and nonrenewal underwriting actions in compliance with underwriting guidelines and state specific administrative code and laws
- Respond to and monitor underwriting referrals for endorsements, renewal questionnaires, claims and Rate Pursuit documents for auto and home for all states
- Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
- Assist with care call volume during peak intervals
- Participate in proactive team efforts to achieve departmental and company goals
- Provide leadership to others through example and sharing of knowledge/skill
- Perform other duties as assigned
QUALIFICATIONS
- A four year college degree from an accredited college or university and three years new business underwriting and agency management experience OR at least five years’ experience (New Jersey auto, home and umbrella experience is required).
- Strong verbal and written communication skills are required.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
- Handle multiple tasks or projects simultaneously
- NJ Property and Casualty License is preferred but not required
SALARY RANGE
The pay range for this position is $61,000 to $85,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
- 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
- Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
- Annual 401(k) Employer Contribution
- Free onsite gym and health center at our Woodbridge Location
- Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
- Robust health and wellness program and fitness reimbursements
- Various Paid Family leave options including Paid Parental Leave
- Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
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