Lead Medical Care Transportation Technician

This position is assigned to the Department of Veteran Affairs, Veterans Health Administration (VHA), Veterans Transportation Services (VTS), Ambulance Service, in various VA Medical Center (VAMC) locations with an emergency room, acute care or urgent care clinic, or other similar departments performing basic and advanced life support procedures.

The Lead Medical Care Transportation Technician performs technical duties as a Paramedic (Basic and Advanced Life Support Services). In addition to performing all the duties and responsibilities of a Paramedic, the incumbent will, as a regular and recurring part of their assignment, lead three or more Paramedics and a cadre of Emergency Medical Technicians. The major duties include but are not limited to: Identifies, distributes, and balances the workload and tasks among the line Paramedics and Emergency Medical Technicians (EMT) in accordance with established workflow and/or skill level. Makes day-to-day adjustments to accomplish the workload, in accordance with established priorities or directives from the supervisor, and ensures timely accomplishment of assigned team tasks. Obtains assistance from the supervisor on problems that may arise, such as backlogs which cannot be disposed of promptly. Reviews the work of EMTs and Paramedics work priorities, methods, deadlines and quality have been met. Amends or corrects work performance not meeting established standards. Trains, or arranges for the training, of the EMT and Paramedic team members and uses the methods and techniques of team building to accomplish tasks or projects. Assists in scheduling the Paramedics and EMTs in accordance with VHA guidelines and VAMC directives, providing sufficient coverage required to meet the needs of the Ambulance Service. Initially reviews leave/scheduling changes and forwards to supervisor for concurrence/approval. Resolves simple, informal, complaints and refers significant issues, problems, and personnel needs, to the supervisor. Prepares reports and maintains records of work accomplishments and administrative information as required. Provides oversight and coordination of process improvement initiatives, assures teamwork, and addresses customer service issues in the Ambulance Service. Responds to on-site accidents and other emergencies involving injury and illnesses, sometimes encountering situations which may be life threatening. Determines and prioritizes appropriate medical treatment/procedures and need for additional assistance. Performs patient triage and take/r Incumbent performs physical cardiovascular system, circulatory system, skeletal system, orthopedic system, motor and sensory skills, and level of consciousness. Makes an independent preliminary assessment of the condition and selects from a variety of prescribed protocols the one that is considered appropriate under the given circumstances. Administers basic and advanced life support care at emergency scenes in accordance with established medical standards. Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees and other individuals. Operates or utilizes various emergency vehicles and emergency/medical equipment, tools and supplies. Operates the emergency transport vehicle and uses telephone and radio communications equipment and systems. Adheres to traffic ordinances and regulations pertaining to operation of emergency vehicles. Performs all other related duties as assigned. Work Schedule: Rotating shifts, including holidays, and are subject to occasional recall to maintain adequate coverage of the Emergency Department and ambulance service 24 hours a day, 7 days a week. Mandatory overtime may be required due to run times that may extend beyond normal scheduled work hours. Virtual: This is not a virtual position. Position Description/PD#: Lead Medical Care Transportation Technician/PD99771S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: You may be required to pass a pre-employment physical examination. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Must have and maintain a valid and unrestricted state issued driver's license. You must have and maintain certifications for Basic Life Support Provider, National Registered Emergency Medical Technician (Paramedic) and Advanced Cardiac Life Support As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application. NOTE: If your school was accredited by at the time of graduation but is no longer listed on the website, you must provide documentation of accreditation with your application packet.