About the role
Overview
The responsibilities of this job are to assist two or more Real Estate Commercial Lenders in day-to-day relationship management tasks to ensure overall department goals are met and contribute positively to the department’s cohesiveness and spirit of cooperation.
Responsibilities
- Provide administrative support for the department.
- Work closely with Portfolio Managers & CRE Loan Specialist in gathering information to open new deposit accounts, including Beneficial Ownership Certification information.
- Order credit reports.
- Disburse loan advances and process payments.
- Collect and review documentation for accuracy and compliance prior to submission for processing.
- Interface with other departments including branch personnel, Loan Operations, Wire Transfer, Treasury Services, Mail Distribution, Trust, Compliance, the Legal Department and Closing Attorney’s.
- Assisting customers with general banking functions (post close) as needed including transferring funds, wires, and balancing checking accounts.
- Provide excellent customer service to all clients, internally and externally.
- Associates are expected to perform all additional duties as assigned.
Qualifications
- High School Diploma or GED
- 1 year Retail or other banking experience.
- Knowledge of opening deposit accounts
- Knowledge of payment processing
- Due to the critical element of customer exposure, the preferred associate must demonstrate excellent customer service ability in addition to each of the following:
- Excellent interpersonal skills
- Organizational skills
- Effective communication skills(verbal and written)
- Good time management skills
- MUST be able to exercise confidentiality with sensitive information.
- Basic Microsoft Word, Excel, and Outlook skills
- MUST be able to exercise confidentiality with sensitive information
- Commercial lending experience preferred
- FIS preferred
Physical Requirements & Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse requiring hand and wrist manipulation, while viewing computer screens.
Disclaimer: Management retains the right to add, delete or modify the responsibilities and qualifications of the position at any time.
Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
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