About the role
The purpose of the Food & Beverage Manager is to assure the overall success of the restaurant (and accompanying venues in or near the restaurant) by meeting or exceeding the guest expectation for service.
Essential Job Functions
- Must be able to work in a fast paced and customer service-oriented environment; to perform duties under pressure and meet deadlines in a timely manner; to work as a part of a team as well as complete assignments independently; to take instructions from General Manager; to exercise problem solving skills and to interact with co‐workers, General Manager, guests and the public in a professional and pleasant manner.
- Maintains communication with Chef. Understands menu prior to opening and is aware of changes during service. Understands timing of various items.
- Be knowledgeable of all menu items, garnish, contents and preparation methods. Be prepared to answer any guest questions about the menu in a direct, concise way.
- Be knowledgeable of the wine list, cocktails and bar including wine selections
- Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct.
- Controls operation of his/her restaurant. Insures proper execution of service between team members. Observe diners to respond to any additional requests. Manage the restaurant in an efficient timely manner. Responsible for printing new menus when needed.
- Must complete opening/closing duties. Close server’s paperwork at the end of the shift. Responsible for his/her bank. All completed paperwork given to Night Audit. Responsible for insuring that checks are closed to correct account.
- Accountable for the beverage cost of the restaurant.
- Awareness of hotel functions and special events. Manager on Duty Responsibilities as necessary.
- Knowledgeable on computer terminal, POS System, E‐time. Responsible for forecasting.
- Must help servers when help is needed, by bussing tables, serving food, opening wine, etc.
- Responsible for preparing weekly work schedule and controlling labor cost for department.
- Completing Weekly associate tip reporting.
- Responsible for maintaining guest relations charge log.
Experience/Education
High school diploma or general education degree, or equivalent combination of education and experience preferred. Must be able to speak, read, and understand English.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to a background and substance abuse screening prior to any offers of employment.
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