Patient Coordinator

Patient Coordinator | Full-Time | Pediatrics

At Great Strides Rehabilitation, an H2 Health company, we know that excellent patient care starts at the front desk. As a Patient Coordinator, you are the first point of contact and the welcoming face of our outpatient clinics. Your role is critical to creating a positive, efficient, and supportive experience for patients and their families. 

Patient Coordinators are responsible for ensuring smooth day-to-day operations, including scheduling, check-ins, insurance verification, and communication with clinical teams. If you're detail-oriented, personable, and passionate about healthcare, this is a great opportunity to grow in a fast-paced, patient-focused setting. 

Your Role: 

• Greet patients and families with warmth and professionalism 
• Manage patient check-in and check-out procedures 
• Schedule appointments and maintain accurate records 
• Verify insurance benefits and collect co-pays as needed 
• Support communication between therapists and patients 
• Assist with general administrative tasks to keep the clinic running smoothly 

Requirements

• High school diploma or equivalent
• Previous experience in a healthcare or customer-facing environment preferred
• Excellent organizational and communication skills
• Friendly, reliable, and detail-oriented
• Comfortable using scheduling and EMR systems
• Ability to manage multiple tasks and priorities
• Bilingual (English/Spanish) is a plus, but not required.

Benefits

• Compensation: $16.00- $17.00 per hour
• Medical, dental, and vision insurance
• Generous PTO and paid holidays
• 401(k) with company match
• Tuition loan reimbursement
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Company-paid life insurance
• Additional voluntary benefit options

Advance Your Career. Let’s build a career that works for you.

Apply now. H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.