IT Director, Clinical Systems (Epic)

City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Overview

Sentara Health is now hiring an IT Director, Clinical Systems. This position will work remotely but must live within a drivable distance to Virginia Beach. The IT Director, Clinical Systems provides strategic, operational, and people leadership for the technology solutions supporting hospital-based clinical operations.

This role is accountable for the performance, optimization, governance, and future direction of the clinical systems portfolio supporting Pharmacy, Laboratory Services, Inpatient Physicians, Inpatient Nursing, Emergency Department, Research, Infection Prevention, Capacity Management, Throughput, and other hospital-based clinical service lines.

The Director serves as the primary IT executive partner for operational and clinical leaders, ensuring technology investments align with organizational priorities, improve patient outcomes, enhance caregiver experience, and support operational excellence.

Education

• Bachelor's degree (Preferred)

or

• At least 8 years of relevant management experience in lieu of bachelor's degree

Experience

• At least 5 years of relevant experience (Required)
• Hands on working experience with EPIC (Required)

Duties and Responsibilities

• Strategic Leadership & Business Partnership
  • Develop and execute the technology strategy and roadmap for hospital-based clinical systems.
  • Serve as the primary IT partner for executive, physician, nursing, pharmacy, laboratory, research, and operational leaders.
  • Align technology investments and priorities with organizational strategic goals, regulatory requirements, and clinical initiatives.
  • Drive adoption of innovative technologies, automation, analytics, and workflow improvements that improve patient care and operational performance.
• Clinical Portfolio Oversight
  • Provide executive oversight for the clinical systems portfolio supporting:
    • Pharmacy
    • Laboratory Services
    • Inpatient Physicians
    • Inpatient Nursing
    • Emergency Department
    • Research
    • Infection Prevention
    • Capacity Management and Throughput
    • Clinical Logistics
    • Additional hospital-based clinical departments and services
  • Ensure systems are reliable, optimized, integrated, and aligned with business and clinical objectives.
  • Establish portfolio roadmaps, modernization plans, and lifecycle management strategies.
• Operations, Optimization & Service Delivery
  • Lead ongoing optimization of clinical workflows and supporting technologies.
  • Ensure effective support, maintenance, monitoring, and performance management of clinical applications.
  • Drive improvements in operational metrics such as patient throughput, clinician efficiency, patient safety, quality outcomes, and user satisfaction.
  • Oversee production support, issue resolution, and major incident management activities.
• Governance, Prioritization & Change Management
  • Lead governance processes for intake, prioritization, demand management, and resource allocation.
  • Establish and maintain change control processes that balance operational stability with business agility.
  • Facilitate cross-functional decision-making regarding competing priorities and resource constraints.
  • Serve as the escalation point for highly complex clinical, operational, and technology issues.
• Program & Project Execution
  • Oversee major clinical systems initiatives, implementations, upgrades, integrations, and optimization efforts.
  • Ensure projects are delivered on time, within budget, and achieve intended business outcomes.
  • Coordinate activities across business, clinical, operational, and technical teams.
  • Manage risks, dependencies, and stakeholder expectations across the portfolio.
• Financial & Vendor Management
  • Develop and manage operating and capital budgets for the clinical systems portfolio.
  • Ensure effective stewardship of financial resources and technology investments.
  • Lead vendor relationships, contract negotiations, service reviews, and performance management.
  • Support business case development and strategic investment planning.
• Regulatory Compliance, Security & Risk Management
  • Ensure compliance with applicable healthcare regulations, organizational policies, and security requirements.
  • Partner with cybersecurity, compliance, privacy, and risk management teams to protect clinical and patient data.
  • Maintain disaster recovery, business continuity, system resiliency, and access governance processes.
  • Identify and mitigate operational, regulatory, and technology risks.
• Leadership & Talent Development
  • Lead, coach, and develop a team of managers, analysts, and technical professionals.
  • Establish clear goals, accountability measures, and performance expectations.
  • Build leadership bench strength and succession plans.
  • Foster a culture of collaboration, innovation, accountability, and continuous improvement.
• Executive Communication & Stakeholder Management
  • Present portfolio status, risks, investment needs, and strategic recommendations to executive leadership.
  • Build trusted relationships with physicians, nursing leadership, department directors, and operational partners.
    

Sentara is currently reviewing market compensation for this role. Our Talent Acquisition team will be able to share more specific information during the recruiting process.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff.  Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.