Field Technician

Pomeroy Technologies

Screened

Rochester, Michigan

Posted 1 week ago

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About the role

Responsibilities

Provides on-site client facing support; including installation, servicing, and repairing systems.
Quality checks operational status of system equipment before deployment
Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

Basic Qualifications

1+ years of field support experience
Hardware/software installation, support and troubleshooting
Experience with Windows 10
Experience with MS Office and OS365
Configuring new PC?s/notebooks via SCCM imaging
Ticket management experience
iOS device familiarity
Lift and carry up to 40lbs

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About this listing

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