HR Clerk

Position:      Clerk             

Department: Human Resources (HR)

Job Summary:

Under the general supervision of the Human Resources Manager/Director, provides office support by performing receptionist/clerk related duties.

Duties and Responsibilities (specific areas of responsibility, include but are not limited to):

• Provides reception and administrative support for the Human Resources office, including greeting and assisting applicants, team members, leaders, and visitors in a professional and courteous manner.
• Responds to routine inquiries regarding available positions, application procedures, HR office processes, and general HR information, referring more complex matters to the appropriate HR representative.
• Performs general clerical and administrative functions, including answering telephone calls, preparing correspondence, responding to emails, copying, scanning, filing, and distributing documents.
• Assists applicants with the application process, including providing guidance on the use of computers and other resources available in the HR lobby.
• Maintains accurate and organized HR files, records, and documents in accordance with established procedures and record retention requirements.
• Performs routine data entry and updates HR records, spreadsheets, tracking logs, and other information as assigned.
• Reviews documents for completeness and accuracy prior to filing, routing, or processing and promptly identifies missing or incomplete information.
• Assists with recruitment and hiring activities, including preparing hiring materials, providing applicant support, and scheduling interviews, appointments, or meetings as requested.
• Assists HR management and staff with the preparation of correspondence, documents, reports, file folders, packets, and other HR materials.
• Maintains HR bulletin boards by removing outdated materials and posting current, approved communications.
• Processes and distributes incoming and outgoing mail and other correspondence for the HR department.
• Maintains an adequate inventory of HR office supplies and materials by monitoring inventory levels, anticipating needs, and submitting supply requests in a timely manner.
• Assists with maintaining an accurate inventory of office equipment, supplies, and other HR department resources as needed.
• Operates standard office equipment and coordinates routine maintenance or repair needs with appropriate internal resources or notifies the supervisor when outside assistance is required.
• Ensures common HR office areas, including the lobby, work areas, and file room, remain professional, organized, and orderly.
• Performs assigned HR office opening and closing procedures, including ensuring appropriate office areas and confidential records are properly secured.
• Maintains strict confidentiality of team member information, applicant information, HR records, documents, conversations, and other sensitive information encountered during the course of business.
• Works collaboratively with HR team members and other departments to support an efficient, professional, and service-oriented work environment.
• Assists HR management and staff with special projects, department initiatives, and other administrative assignments as needed.
• Performs other job-related duties as assigned.

Essential functions of the position:

• Must be able to sit, walk, or stand for extended periods of time.
• Must be able to work at and travel to other CDS properties, or any other events necessary for this specific role.
• Capability to lift and carry items weighing up to 15 pounds, such as documents and office supplies.
• Must be able to read and interpret data on a computer screen and in printed documents.
• Must be able to operate office equipment, including keyboards, phones, and printers.

Knowledge, Skills, and Abilities:

• Knowledge of standard office practices, procedures, and recordkeeping methods.
• Basic knowledge of human resources administrative practices and procedures.
• Proficiency in Microsoft Office applications, including word processing, spreadsheets, email, and other standard business applications, with the ability to learn HR information systems and other business software.
• Skill in business English, including grammar, spelling, punctuation, and preparation of basic written correspondence.
• Strong organizational, filing, recordkeeping, planning, and time-management skills.
• Effective verbal, written, telephone, and interpersonal communication skills.
• Ability to maintain strict confidentiality and appropriately handle sensitive applicant, team member, and Human Resources information.
• Ability to accurately enter, organize, maintain, file, and retrieve electronic and paper records using alphabetical, numerical, and other established filing systems.
• Ability to understand and follow written and verbal instructions, established procedures, and assigned priorities.
• Ability to perform routine mathematical calculations and review information and documents for accuracy and completeness.
• Ability to provide professional, courteous, and responsive customer support while maintaining positive working relationships with applicants, team members, leaders, coworkers, and visitors.
• Ability to prioritize assignments, manage multiple tasks, meet established deadlines, and complete work accurately and efficiently.
• Ability to exercise sound judgment within the scope of assigned responsibilities and appropriately refer questions or concerns requiring HR interpretation or decision-making.
• Ability to operate standard office equipment and use technology necessary to perform assigned duties.
• Ability to work effectively both independently and collaboratively as a member of the Human Resources team.
• Ability to consistently maintain a positive and professional image while representing the Human Resources department and Casino Del Sol.

Minimum Requirements:

• One (1) year of clerical experience in a high-volume setting.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Must be able to work a schedule that fits department needs (may require shift changes, weekends, holidays, and special events), including overtime, as needed.
• Experience working in a high-pressure/fast paced environment.
• Must have employment eligibility in the U.S.
• Must be able to obtain and retain a valid gaming license.
• Must be able to successfully pass a pre-employment drug/alcohol screening in accordance with company policy.

Preferred Requirements:

• High School diploma or G.E.D.
• Spanish speaking preferred.