Medical Support Assistant (Office Automation)

About the Position: This position is with the Defense Health Agency at the Carl R. Darnall Army Medical Center, at Fort Hood, Texas. This is a Direct Hire Solicitation. Salary negotiation may be available for those candidates who are new to Federal service. Student Loan repayment may be authorized.

Provide quality customer service to patients and staff members from a variety of different backgrounds.

Enter, upload maintain, review, and/or update health care records (e.g., patient data, patient identifiers).

Provide support and input for the coordination of administrative services (e.g., scheduling, templates, staffing, and training) performed within the health care facilities or offices.

Assess patients' administrative needs and provide guidance or assistance in resolving patient concerns.

Provide clear and concise directions for patient care.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.