Administrative Support Assistant

At the Indian Health Service, Administrative Support Assistants are essential to daily operations. At Northern Navajo Medical Center in Shiprock, New Mexico, you provide administrative and organizational support that helps healthcare teams deliver quality care while maintaining a professional and culturally respectful environment for patients, staff, and the community. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Manages incoming and outgoing correspondence and reports by tracking, reviewing, editing, and preparing written materials, including standard responses, letters, and background information. Serves as timekeeper by maintaining employee time and leave records, processing payroll and leave changes, preparing error notices, and assisting employees with leave and earnings information in accordance with applicable policies and procedures. Prepares reports, forms, correspondence, presentations, and data summaries; compiles and tracks program information, milestones, funding, and expenditures using automated systems. Manages executive schedules by coordinating appointments, meetings, conferences, and meeting spaces, and providing relevant background information as needed. Serves as a point of contact for staff, Federal agencies, private organizations, and the public by answering inquiries, resolving issues, and facilitating organizational business. Performs administrative support duties including purchasing supplies, tracking expenditures, ensuring timely payments, maintaining office procedures and requirements, and advising staff on administrative policies, training, equipment, and office operations.

Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 IHS Selectees whose duties and responsibilities require them to work permanently, temporarily, or occasionally in an IHS healthcare facility must comply with the IHS Employee Immunization Policy related to vaccine-preventable diseases, consistent with recommendations for healthcare workers. Vaccine exemption requests may be available, as outlined in the IHS Employee Immunization Policy and facility guidance. On-call hours or standby duty may be required. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process. Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS). Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.

There are no education requirements.