Poker Room Manager

Description

About Us
Club 52 is a premier gaming destination committed to delivering exceptional guest experiences, top-tier service, and a dynamic gaming environment. We are seeking an experienced and driven Poker Room Manager to lead our poker operations and ensure a high-quality, fair, and engaging atmosphere for all players and staff.

Position Summary
The Poker Room Manager is responsible for overseeing the daily operations of the poker room, managing staff, ensuring compliance with gaming regulations, and optimizing revenue while maintaining an outstanding guest experience.

Key Responsibilities

• Oversee all poker room      operations, including cash games, tournaments, and promotions
• Assist in interviewing, hiring,      train, schedule, and supervise dealers, and supervisors.
• Assist to ensure compliance with      all gaming laws, regulations, and internal policies
• Monitor game integrity and      resolve disputes in a professional and timely manner
• Maintain high standards of      customer service and player satisfaction
• Collaborate with marketing and      management teams on strategic initiatives

Qualifications

• 3+ years of experience in poker      room or casino management
• Strong knowledge of poker games,      rules, and industry standards
• Excellent leadership,      communication, and conflict resolution skills
• Ability to work flexible hours,      including nights, weekends, and holidays
• Experience with poker room      management systems/software preferred
• High level of integrity and      professionalism

Preferred Skills

• Tournament organization and event      planning experience
• Data-driven decision-making and      reporting skills
• Customer Relations management

Benefits and Perks

· Competitive base salary based on experience; $72,500-$80,000

· Retirement savings plan

· Paid time off

· Employee discounts and perks

· Bonuses quarterly based on operational performance