Adjustments Specialist

* Research general ledger and internal checking accounts assigned
* Resolve reconciling items
* Reconcile ATM s
* Research and resolve outstanding ATM discrepancies
* Communicate with other bank employees, financial institutions, outside vendors, and account holders, using phone, email, and pre-scripted letters
* Research and clear adjustments with correspondent accounts/returns/not our items/duplicates
* Process the duplicate detect report and make appropriate entries
* Research all proof corrections and new account rejects
* Scan documentation daily and maintain filing of closed adjustment cases
* Make decisions on routine issues in accordance with company policy, department procedures and assigned approval limits
* Regular and predictable attendance and punctuality
* Other duties as assigned

Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds

*Position level dependent upon experience and performance

FCBI is a equal opportunity employer.

* At least 18 years of age
* High school diploma or equivalent
* Working knowledge of Microsoft office and general office equipment
* Ability to communicate in a professional manner verbally and in writing
* Ability to work independently to meet deadlines but remain flexible
* Well-organized, with sharp attention to detail
* Capacity to work with frequent interruptions and perform repetitive tasks
* Demonstrate emotional control under stress and strict deadlines
* Strong customer service skills (both internal and external customers)
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment