Human Resources Specialist (Employee Benefits)

About the Position: This position is located at the Army Benefits Center-Civilian (ABC-C), Main Post, Fort Riley, Kansas. The ABC-C is responsible for the delivery of Federal Government benefits and entitlement services using state-of-the-art technology. ABC-C provides benefits and entitlements services worldwide. NOTE: Positions will be filled at either the GS-5, GS-7, GS-9 with promotion potential to the full performance GS-11 level. Or they can be filled at the full performance level, GS-11.

Applies in-depth knowledge of federal benefits, entitlements, and retirement programs to carry out ABC-C policies and procedures.

Performs daily operations using multiple HR, payroll, and benefits system.

Provides advice and guidance to resolve complex retirement and benefits issues.

Conducts in-depth analysis to clarify issues, address customer concerns, and explain benefit or retirement options that may not be straightforward.

Prepares detailed narrative reports documenting cases, citing regulatory references, and recommending solutions.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.