SUPERVISORY HEALTH SYSTEM SPECIALIST

About the Position: This position is located within Brooke Army Medical Center on Fort Sam Houston in San Antonio, Texas A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Student Loan repayment may be authorized. Non-Federal work experience may be creditable for leave purposes. This is a Direct Hire Solicitation

Manages day-to-day operations of the practice, scope of responsibility includes: access management, business planning, personnel/resource management, safety, compliance, training, customer service, information management and analytics.

Works collaboratively with nursing and clinical leads in areas of population health, practice management, and clinical practice to ensure delivery of comprehensive, continuous, coordinated care consistent with the practice.

Manages business operations for a complex, multi-faceted medical practice; provides guidance to, and answers inquiries concerning the interpretation and application of regulations and policies.

Applies an advanced knowledge of healthcare administration and business practices to maximize practice performance for enrollment, access, and workload in support of the organization performance plan goals.

Ensures that panel sizes, clinician availability, appointing rules and algorithms, appointing templates and schedules are coordinated and optimized.

Serves as action officer between clinics personnel and the parent MTF pertaining to all aspects of civilian personnel management, reorganization, organization structuring, position management, and manpower utilization.

Ensures services maintains compliance with Joint Commission (TJC) ambulatory care standards for accreditation and Patient Centered Medical Home (PCMH) standards for certification promoting consistent delivery of quality and safe health care.

Participates in interviews, selection, and on-boarding of employees; advises leadership on civilian personnel matters such as promotions, performance evaluations, awards, disciplinary actions, and employee grievances.

Provides first level supervision to administrative staff; develops performance plans, evaluates work performance of subordinates, investigates and/or hears employee grievances or serious complaints and implements or recommends appropriate action.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.