About the role
N&S Supply, LLC is seeking an experienced and detail-oriented Warranty Administrator to join our team in our Fishkill NY location. Join our team and be part of a growing company that offers competitive pay, great benefits and room for advancement.
Key responsibilities include:
- Resolve any warranty and defective issues and concerns.
- Resolve pending credits with vendors.
- Manage, process, and reconcile vendor warranty credits and RGA numbers.
- Return Goods Queue – Confirm all information is correct and call customer if needed for additional information before creating a neg PO.
- Obtain RGA’s from vendors, submit claim and follow up on RGA credits.
- Process HVAC warranty claims, including standard warranty claims and special concession claims.
Additional Requirements/Responsibilities:
- Working ability with Microsoft Office (Word, Excel, etc.) and other office equipment.
- Warranty/Purchasing experience preferred.
Benefits include:
- Company subsidized Medical plans
- Health Savings Account
- Dental and Vision
- Pre-tax and Roth 401K with Company match
- Paid time off and Holidays
- Company paid Life Insurance and AD&D
- Wellness Incentives
- Voluntary Benefits with SunLife
- Employee Stock Purchase Program *Full benefits guide provides details and eligibility for programs*
Pay Range $22-25/hr.
Additional Requirements/Responsibilities:
- Working ability with Microsoft Office (Word, Excel, etc.) and other office equipment.
- Warranty/Purchasing and/or Wholesale distribution experience preferred.
- Proficiency with Eclipse Solar or similar ERP system strongly desired.
- Strong analytical, organizational and communication skills.
- Ability to multitask and manage deadlines in fast-paced environment.
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