Supervisory Medical Administration Specialist

The incumbent reports to the Patient Administration Service Section Chief. The PAS Assistant Outpatient Section Chief is responsible for coordinating administrative support activities related to the operation of the Outpatient Clinic Section at both the HCC and Community Based Outpatient Clinic (CBOC).

Duties include but are not limited to: Manages a full range of nationally mandated programs and initiatives while also performing the full range of supervisory duties and responsibilities to effectively utilize the resources and manpower allocated. Familiar with all mandatory requirements including any VHA Directives related to VHA Outpatient Scheduling processes and procedures. Comprehensive knowledge of the range of administrative laws, policies, regulations, and precedents applicable to the administration of eligibility, enrollment, health benefits, etc. Conversant with concepts and requirements of patient aligned care teams and assist subordinates not only understanding their role but also being full and effective members of the care team. Plan, organize, and direct teamwork and negotiate effectively with management to accept and implement recommendations which may require extensive changes to establish procedures. Knowledge of facility/agency goals and objectives and methods of evaluating program accomplishments and the structure of the healthcare system. Knowledge of VA medical benefit entitlements, clinic structure and functions and available ancillary services. Responsible for the implementation, monitoring, and management of the nationally mandated initiatives/programs across all affected services of the CBOC. Effectively build rapport and relationships with services outside of PAS to ensure that compliance with and implementation of all required directives, initiative, mandates, and handbooks is accomplished. Coordinates the leave of the Patient Administration Service supervisors, leads, and PAS staff approving time and leave as appropriate and arranging cross-coverage to provide adequate and appropriate staffing support across all administrative areas. Provide information regarding daily operations, provide guidance regarding technical and administrative matters and provide recommendations or coordinate activities with other services. Work Schedule: Full-time, Monday - Friday, 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administration Specialist/PD019880 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.