Support Services Specialist
About the role
This position is located in the Office of Management and Budget, Management and Operations Division (MOD), Office of Support Services (OSS). OSS supports OMB personnel and operation across the White House Complex through the planning, coordination, deliver and oversight of a broad range of support services. This is a Program Analyst position functioning and performing duties of a Support Services Specialist. Promotion to the next highest grade level is neither guaranteed nor implied.
As a Support Services Specialist, GS-0343-11/12/13, your typical work assignments may include the following: Coordinating and administering support services programs involving facilities operations and maintenance, space management, property and asset management, equipment, supplies, acquisition and procurement, logistics, transportation, contracting, and related administrative services. Analyzing and evaluating support services operations and customer requirements to identify service deficiencies, operational problems, resource needs, negative trends, and opportunities to improve efficiency, effectiveness, and customer service. Coordinating with customers, management officials, contractors, vendors, and other Federal organizations to resolve operational issues, monitor service and contract requirements Planning and coordinating facilities, renovation, modernization, acquisition, and other support services projects, including developing requirements, schedules, budget and resource needs, procurement activities, and monitoring project implementation and deliverables. Leading complex and high-visibility support services projects and initiatives, establishing requirements, milestones, resource needs, performance expectations, and implementation strategies.
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