Program Analyst

This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Veterans Integrated Service Network 6 (VISN 6), at the Salisbury VA Medical Center (VAMC), in Salisbury, North Carolina, within the VERA/MCA/Decision Support System (DSS) Section of the Fiscal Service. The incumbent is a Program Analyst aligned under the MCA (Managerial Cost Accounting) Site Manager (i.e. a Supervisory Program Analyst).

Duties include, but are not limited to: Analyzes the existing workload capture systems (PTF, PCE, Event Capture, etc) to determine best source data for the MCA database. Gathers, develops, provide information to / from the MCA system to ensure both accuracy of MCA data as well as operational efficiently in the clinical model. Performs monthly maintenance duties and audits on MCA to ensure currency and accuracy of data. Analyzes PAID FTEE by all Medical Center services in order to allocate support service costs to the appropriate sections. Continually monitors, identifies and resolves costing / FTEE issues with appropriate staff and works to implement processes at the service level that will prevent similar errors from occurring in the future. Supports leadership in understanding the Veterans Equitable Resource Allocation (VERA) model, including the identification of factors which may currently impact facility reimbursement. Establishes a facility-wide audit system that captures VERA data and provides the resulting information in a format that is useful to the facility management officials, especially clinical service chiefs, for evaluating resource utilization and VERA performance for the medical center. Designs and developing of VERA reports and databases; translating statistics to reflect compensable data for management; and for providing an accessible link for awareness purposes to wide variety of staff. Develops reports that are useful and meaningful to clinical staff in process improvement and resource management. Coordinates with the Site Administration and works independently in development and distribution of monthly management reports to all levels of management. Analyze inpatient and outpatient product lines utilizing DSS generated reports. Experience working with Decision Support System (DSS). Knows DSS is an executive information system that directly impacts patient management by providing senior management with data on the patterns of care, patient outcomes linked to resource consumption and costs associated with the health care process. Prepare comprehensive reports which are submitted to executive management, clinicians and program managers for review. Communicates / coordinates with appropriate medical center personnel in order to overcome mechanical or interpersonal problems. Prepares and/or present briefing material, reports, and analyses for meetings between DSS staff and executive management, clinicians and program managers. Develops and present recommended alternative action(s) for resolution. Work Schedule: Monday - Friday, 7:30am - 4:00pm Telework: Ad-hoc Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD01920A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.