2027 eCommerce Business Analyst Systems Analyst Internship - Remote

Symetra has an exciting opportunity to join our Tech & Ops team as a 2026 eCommerce Business Systems Analyst Intern!   

About the Internship  

The Retirement eCommerce team at Symetra is looking for a motivated Business Systems Analyst (BSA) Intern to join us for Summer 2026. Our team drives digital delivery for Retirement products—designing and improving the tools, workflows, and customer experiences that make it easier for advisors and customers to do business with Symetra. 

As a BSA intern, you’ll gain hands-on experience in how business analysis supports digital transformation. You’ll work alongside experienced BSAs, product managers, and vendors to define requirements, map workflows, manage backlogs, and help ensure that eCommerce solutions meet business and customer needs. You’ll learn how to bridge the gap between business intent and technology delivery in an agile, fast-paced environment focused on collaboration, continuous improvement, and measurable outcomes. 

Responsibilities 

• Support eCommerce delivery readiness – assist with documenting business problems, defining value propositions, and preparing initiatives for delivery through clear acceptance criteria, user stories, and supporting assets. 
• Contribute to agile delivery practices – participate in sprint planning, backlog refinement, prioritization, and retrospectives to understand how digital work flows from idea to implementation. 
• Collaborate across teams– partner with BSAs, Product Owners, UX, Marketing, and vendor partners to ensure alignment on objectives, timelines, and deliverables. 
• Help manage visibility and accountability – use tools like Azure DevOps (ADO) to track progress, log updates, and ensure all work is documented and transparent. 
• Participate in testing and validation – support UAT preparation and review deliverables against acceptance criteria to confirm readiness for release. 
• Engage in continuous improvement – assist in analyzing metrics, retrospectives, and workflow enhancements that make our eCommerce delivery more predictable and customer-focused. 
• Contribute to team health and collaboration – join cross-training and pairing sessions to learn from teammates and build a broad understanding of eCommerce delivery processes. 

Your education, experience, and skills  

• Currently pursuing a Bachelor’s degree in Business, Information Systems, Computer Science, or a related field. 
• Strong interest in digital transformation, business analysis, or product delivery within financial services or technology. 
• Basic understanding of Agile or Scrum principles and tools such as Jira or Azure DevOps. 
• Excellent communication, analytical, and organizational skills. 
• Collaborative mindset, curiosity, and desire to learn in a fast-paced, cross-functional environment. 
• Comfortable working in a fully remote environment with distributed teams. 

What we offer you  

Fully remote internship. We ship you the equipment you need to enjoy work from the comfort of home. 

Compensation:  

Hourly Range: $22.00-25.00  

Work Authorization  

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.  

Please review Symetra's Remote Network Minimum Requirements: 

As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: 

• Minimum Internet Speed: 100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." 
• Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL. 
• Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. 

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. 

Identity Verification  

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews.  Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. 

Failure to comply with verification procedures may result in: 

• Disqualification from the recruitment process 
• Withdrawal of a job offer 
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered 

We empower inclusion  

At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute. 

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. 

Creating a world where more people have access to financial freedom 

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. 

For more information about our careers visit: https://symetra.eightfold.ai/careers 

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 We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

 

Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

 

Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

 

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization with a cameras-on culture, reliable internet connectivity is important to how we connect, collaborate, and serve our customers. To support a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

 

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

 

Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered