About the role
EQUAL EMPLOYMENT OPPORTUNITY
- Race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate shall not be a factor in employment for this position. Due to the nature of hospital services, it may become necessary to work extended hours.
POSITION SUMMARY
Maintains and updates the policies and procedures of various departments throughout the District on the designated hospital website. Collaborates, researches and writes policies for various departments as needed. The Education Coordinator will play a pivotal role in supporting the planning, coordination, and execution of orientation and educational programs and initiatives. This position requires strong organizational skills, attention to detail, and the ability to collaborate with various stakeholders.
POSITION SUPERVISORY RESPONSIBILITIES
- Reports To:
- Director of Service Excellence
- Supervises:
- None
POSITION REQUIREMENTS
- Minimum Education
- Bachelor's degree from an accredited college/university, preferably in nursing, public health, health education, community health, social services, behavioral sciences or related field.
- Minimum Work Experience
- 2 years prior experience in health care education.
- Required Licenses/Certifications
- None
- Required Skills, Knowledge, and Abilities
- Excellent verbal and written communication skills, as well as analytical abilities and initiative to begin and complete projects and work independently. Must be self-motivated, results oriented, and demonstrate integrity, honesty and a sense of mission and loyalty. Must have a pleasant demeanor, professional appearance, be effective in time management skills and be able to work with others in a supportive and collegial manner. Computer skills, as necessary to prepare policies, forms, reports, or other documentation. Working knowledge of The Joint Commission, Medicare and Medicaid CoP rules. Working knowledge of medical terminology. Ability to organize department/processes in order to achieve goals in cost effective manner. Ability to communicate well with peers and with outside agencies. Strong communication and interactive skills.
- Preferred Qualification
- None
JOB SPECIFIC FUNCTIONS
- Demonstrates an understanding of and adherence to the HMHD Compliance Plan.
- Conduct reflects HMHD's values and a commitment to HMHD's Code of Conduct.
- Attends the required corporate integrity and compliance training and education programs.
- Demonstrates proficiency in understanding the materials presented during the corporate integrity and compliance training and education program.
- Complies with all HIPAA standards.
- Education Coordinator
- Education Coordinator Annually assess the educational needs of the District and coordinate the creation of material with subject matter experts as needed.
- Provides a variety of health education and promotion services including presentations, educational and skills-based workshops, trainings, small group discussion/facilitation, and staff development projects, as well as manager training.
- Coordinate and lead clinical and nursing orientation.
- Assist in the maintenance of the Healthsource Online Learning system.
- Works with Directors and Clinical Coordinators to produce department-specific competencies, skills checklists and other references relevant to the department.
- Acts as a liaison to a variety of community schools and universities: develops collaborative partnerships with all schools and universities; coordinates contracts as needed.
- Serves as liaison to all departments within the organization, faculty, external agencies and professional organizations; serves as a health advocate for all students and staff.
- Performs a variety of administrative support activities; maintains student files and assures accuracy and confidentiality. Maintain working relationship with educational institutions.
- Promote and support system-wide staff growth and development and collaborate with Human Resources and department managers to implement both centralized and department-based continuing education activities.
Policy Coordinator
- Maintain the policies and procedures of the Hospital District and keep the current on the appropriate Hospital website.
- Update the policies and procedures on a predetermined schedule (yearly to every 3 years) and as practice, standards, and regulations change.
PHYSICAL REQUIREMENTS
- Normal office environment. May involve potential exposure to pathogens on patient care units, and will require training and orientation on proper use of PPE and observation of Isolation precautions.
QUALITY BEHAVIORAL EXPECTATIONS
Generally and in all job specific duties: Uses critical thinking skills to determine evidence based solutions. Systematically gathers and reviews pertinent information to prevent errors (PDCA -- Plan, Do, Check, Act). Pursues individual or team learning and growth opportunities to continually build skills. Understands and abides by all safety regulations.
SERVICE EXCELLENCE BEHAVIORAL EXPECTATIONS
- Generally and in all job specific duties: Maintains patient confidentiality. Rounds regularly with patients, direct reports and/or customers. Uses telephone and elevator etiquette. Acts as an employee ambassador. Committed to know hospital service lines and shows pride in our organization. Uses AIDET when dealing with internal or external customers.
FISCAL RESPONSIBILITY BEHAVIORAL EXPECTATIONS
- Generally and in all job specific duties: Takes responsibility for solving problems. Treats company resources responsibly. Performs work functions timely and accurately. Respects our environment; keeps public areas neat and clean and returns supplies to the appropriate areas.
PEOPLE BEHAVIORAL EXPECTATIONS
- Generally and in all job specific duties: Supports the team through good attendance. Maintains a professional appearance. Creates a positive team environment; flexible and supportive setting an example of cooperation. Uses meaningful communication; provides honest feedback that is valuable and not critical and discourages negative talk and gossip. Respect co-workers.
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