Housekeeping Manager

JOB SCOPE:

·         Responsible for assisting in the overall management of the housekeeping department; including staff supervision, scheduling, inspections of guest and staff areas and completing a variety of administrative duties and reports. Other duties as required.

JOB FUNCTIONS:

Supervision

·         Distribute daily work assignments and inspects work performed.

·         Monitor and controls various departmental operations and tasks.

·         Complete and maintains various records and employee files.

·         Inspect guest areas and back of house locations.

Staffing

·         Train, counsel, evaluate, and counsel staff along contractual guidelines.

·         Prepare daily staff assignments and scheduling.

·         Attends departmental meetings and meets with assigned staff on a regular basis.

·         Updates Housekeeping standards.

·         Prepare weekly schedules according to the forecast and other factors.

·         Delegate responsibilities.

Inventory Tasks

·         Inventories, orders, and receives housekeeping equipment and supplies.

·         Maintains key control.

ESSENTIAL:

·         College degree preferably in Hospitality Management.   

·         2 years of housekeeping supervisory experience.

·         Previous experience managing Union Team members in accordance with Collective Bargaining Agreement

·         Excellent verbal and written communication skills; fluent in English.

·         Exceptional problem-solving skills and detail orientation.

·         Ability to meet deadlines in fast-paced and high-pressure situations.

·         Strong guest service orientation.

·         A true desire to satisfy the needs of others in a fast-paced environment.

·         Ethical Awareness (fairness, equity, integrity, and ethics.)

·         Flexible team player. 

·         Self-Efficacy (confidence, good judgment, independence, and self-direction.)

·         Creative (innovative and curious.)

·         Service oriented style with professional presentations skills.

·         Must be proficient in Microsoft Word and Excel.

·         Must have excellent organizational, interpersonal and administrative skills.

DESIRABLE:

·         Experience in upscale NYC hotel properties and/or knowledge of Housekeeping operating procedures.

·         Experience managing Union Staff and/or knowledge of the Collective Bargaining Agreement.

·         Familiarity with Opera and/or HotSOS hotel management systems. 

Salary Ranges - $75,000 - $85,000 Annual Salary

All qualified candidates will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran
status.