Division Production Lead

Description

About Us

At USAgain (pronounced "Use Again"), our mission is to be a global leader in the secondhand clothing industry, creating value for PEOPLE, PLANET, and PROFIT.

• PEOPLE: We support communities by making sustainable fashion accessible and fostering ethical business practices.
• PLANET: We conserve resources and actively combat climate change by extending the life cycle of clothing.
• PROFIT: We sustain our operations and growth, ensuring long-term impact and innovation in the industry.

Through the collection of used clothes and shoes, our Clothing Drop Spots provide a convenient and sustainable solution for communities to extend the life of textiles and promote a culture of reuse. By collaborating with local sustainability programs, we help increase textile reuse, support resource conservation, and contribute to positive environmental change—all while keeping good, reusable clothing in circulation.

Mission Statement

Our mission aligns with the growing efforts of municipalities and local governments to keep good, reusable textiles in circulation and promote a culture of reuse. As cities adopt circular economy initiatives, our collection points provide a proven, convenient solution for communities to extend the life of clothing and shoes. By collaborating with local sustainability programs, we help increase textile reuse, support resource conservation, and contribute to positive environmental change at the community level—all while reducing the burden on traditional waste management systems.

About the Role

The Division Production Lead is a hands-on developmental position that provides production and operational support throughout the division. This position is cross-trained across transportation, warehouse, Drop Spot, and other operational functions and may be assigned to different areas based on daily staffing and business needs. 

The Division Production Lead may fill in or provide additional support wherever operational coverage is needed. Responsibilities may include driving collection routes when qualified, performing warehouse production and material-handling duties, servicing Drop Spot locations, assisting with shipping and receiving, and completing basic operational or administrative tasks. The position is designed to build broad operational knowledge and experience through hands-on work and cross-training. 

This is not a supervisory or management position and does not have authority to hire, discipline, evaluate, direct, or make employment decisions regarding other employees. The role works under the direction of the Division Manager and other designated managers in accordance with USAgain's established policies and procedures. 

Requirements

• Excellent verbal and written communication skills 
• Strong organizational and time management skills 
• Ability to organize and prioritize multiple responsibilities 
• Ability to work independently and as part of a team 
• Ability and willingness to work across transportation, warehouse, Drop Spot, and other operational functions 
• Ability to read and follow written and oral instructions, procedures, reports, and schedules 
• Ability to complete basic records, reports, and operational documentation accurately 
• Ability to learn company routing, mobile, and other operational systems required for assigned duties 
• Basic proficiency with Microsoft Outlook, Teams, and Office applications, or ability to learn 
• Sound judgment with the ability to handle routine problems and escalate more complex issues appropriately 
• Ability to adapt to changing priorities and provide support where needed 
• Ability to demonstrate initiative and willingness to learn 
• Interest and ability to learn multiple areas of division operations and take on increased operational responsibility 
• Flexibility to work various shifts, including evenings, weekends, and holidays, as business needs require