Senior Operations Manager

Job Description:

THE SENIOR MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager.

What we are looking for! 

• You love working in a fast-paced, multi-faceted restaurant/entertainment scene 

• You can communicate with the team members and guests in a way that inspires FUN! 
• You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance

• You have never met a goal you can't beat 

• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks

• The ability to oversee all aspects of the business - from the most minor details to the big picture 

Requirements:

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Strong business acumen 
• Ability to lead a team to create a memorable guest experience
• The ability to work weekends, nights and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

• Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Ensure the execution of staff training programs
• Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS! 

• Competitive salary 

• Quarterly bonus program 

• Health, Dental, Vision, Long & Short-term Disability 

• Employee Assistance Program 

• Buster’s Legacy Fund (Supports team members during difficult times) 

• 401K matching plan 

• FREE food 

• FREE gameplay 

• Large leadership team = multiple managers per shift 

• FUN work environment 

• Grow your career! 
  •  Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer 

Salary Range:

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We are an equal opportunity employer and participate in E-Verify in states where required.