Registered Nurse - Referral Coordination Team Program Manager

The Referral Coordination Team (RCT) Program Manager Registered Nurse (RN) executes position responsibilities that demonstrate leadership, experience, and creative approaches to program management. The RCT Program Manager performance and leadership are broad enough to impact the standard of care and the safety of staff and patients across the continuum of care. They are accountable for planning, organizing, directing, and evaluating the program and the personnel who support it.

In supervising the RCT Nurses, the RCT Program Manager leads the team in executing a streamlined approach to receiving, triaging, and directing timely, coordinated care to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process. Key responsibilities include managing team performance, conduction reviews, ensuring compliance with regulations and guidelines, collaborating with providers and internal staff, analyzing data for process improvement Serves as the facility subject matter expert for relevant medical policies and RCT processes. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday thru Friday Day Shift Telework: Not available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized.

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.