Field Apprentice Tech

FIELD APPRENTICE TECHNICIAN

Position Overview and Expectations:

The Field Apprentice Technician is a beginner within the trade. They may have little to no experience in forklift repair, computer skills and minimum knowledge of computer-based programs. The Field Apprentice Technician will project a positive, supportive and professional image to all of the dealership's customers, fellow associates, and dealership management while continuously practicing safe personal and work area habits.

Job Responsibilities (including but not limited to):

• Technician/Mechanic will ensure proper maintenance is performed on any ProLift Toyota Material Handling vehicles assigned

• Maintain adequate and accurate parts inventory assigned

• Perform the service job on time and right the first time

• Repair and service lift trucks and other equipment

• Diagnose problems

• Obtain parts and technical information needed to repair equipment

• Project a positive image by interacting with fellow employees, customers and management in a cooperative, supportive and courteous manner

• Accurately communicate appropriate information to those who need to know on a timely basis

• Maintain acceptable personal and work area standards for safety

• Communicate positively and courteously with our customers

• Accurately complete work orders, time cards, support information, etc. and turn in on a timely basis on a tablet

• Operate lift trucks and equipment as required

• Read and comprehend technical manuals

• Use proper test equipment for troubleshooting

• Own and maintain hand tools as required by management. (Current tool list inventory required to be on file)

• Complete work orders thru tablet software

• Manage customer service initiatives (Customer Satisfaction Program and Loyalty Guarantee)

• Promote ProLift Toyota Material Handling's values, mission and purpose of "Helping People Carry the Load" to ensure we are customers', vendors' and associates' "Indispensable Partner".

• Promote the TLM "Toyota Lean Management" philosophy

• Protects organizations values by keeping information confidential and ability to handle sensitive information

Working Conditions and Abilities (including but not limited to):

• Some work outdoors in outdoor conditions including rain or snow

• Work around exhaust fumes, gas, diesel, solvents, paints, thinners, etc.

• Noisy conditions in shop -- air tools, compressors, truck lift, running engines

• Walk up and down stairs, occasionally

• Lift/push/pull objects up to 75 lbs. frequently

• Perform simple motor skills such as standing, walking, bending, stooping, sitting, climbing etc. constantly

• Perform simple manipulative skills such as writing, etc., constantly

• Stand for extended periods of time

• Drive vehicle for extended periods of time

• Extend hands/arms in a motion ranging from below the knees to above the head, occasionally

• See objects close and distant as in reading and driving, constantly

Education/Job Requirements:

• High School Graduate or Equivalent, Tech School Preferred

• Valid Driver's License

• Novice with Computer/Tablet skills 

• Less than 18 months industry experience

EQUAL OPPORTUNITY EMPLOYER