About the role
Position Summary:
The Resident Assistant provides non-clinical resident support services to promote comfort, dignity, and independence. This role assists with daily living tasks, responds to resident needs, and supports nursing staff in maintaining a homelike environment.
Key Responsibilities:
- Assist residents with non-care services such as transporting, passing water, delivering mail, and tidying rooms.
- Support dining services by passing food trays and stocking snack/beverage carts.
- Strip and make beds, distribute linens, and restock supplies in resident rooms.
- Respond promptly to call lights and service requests, alerting nursing staff as needed.
- Promote resident rights, dignity, and independence at all times.
- Support infection control and safety protocols.
Skills & Competencies
- Compassionate, resident-centered mindset.
- Ability to assist with daily activities and respond to emergencies.
- Strong observation and communication skills.
- Teamwork and flexibility.
Required:
- Ability to read and write in English.
- Must be at least 16 years of age.
Preferred:
- Experience in long-term care or senior living environment.
Physical & Work Requirements
- Standing/walking for 6--7 hours per shift.
- Ability to lift 40 lbs and push carts and wheelchairs (80--300 lbs with assistance).
- Exposure to resident care environment and possible challenging behaviors.
Personal Attributes:
- Compassion and empathy
- Integrity and confidentiality
- Adaptability
- Customer service mindset
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