Education Technician

The Phoenix VA Health Care System (HCS) is recruiting for one (1) Education Technician in the Education service. The primary purpose of this position is to provide administrative, management, and logistical support to the department. The Education Technician is responsible for the coordination, and management of the educational programs offered to Phoenix VA HCS employees, and staff. This position is a crucial member of the Educational department.

The Education Technician is a crucial member of the Education department in the mission to ensure all staff comply with mandatory continuing education requirements. The major duties and responsibilities include but are not limited to: Maintains compliance with established accreditation guidelines, governing policies, and procedures always ensuring staff and faculty compliance with these policies. Provides and supports the establishment and/or control of the academic and personnel records for the training programs. Coordinates event flyers, education staff schedules and arranges classes and educational meetings including use of conference rooms scheduler. Identifies and recommends ways of eliminating, combining, simplifying, or improving procedures and processes. Develops new procedures in response to new or revised policies. Analyzes information obtained from surveys, and submits recommendations to manager, supervisor, senior specialist regarding evident priorities and quota allocations. Preparation of curricula, preparation for academic site visits, and preparation of surveys including verifications of program manuals, files, rosters, and sign-in sheets. Coordinates and conducts surveys of training needs on an annual basis. Provides detailed guidance concerning survey procedures, training sources, available training courses, and course prerequisites for completing survey responses. Assists with advising supervisors and employees of education training programs, events and the use New Provider Orientation invites and scheduling. Communicates with departmental management on status of assignments. Assists employees with technical issues that arise. Work Schedule: Monday to Friday: 7:30 am to 4:00 pm Position Description/PD#: Education Technician/PD10160O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

No education substitution for this position.