Information Technology Specialist (Customer Support/Network Services)

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to All U.S. Citizens and Nationals under 26-NM-13070086-DE. *Special Rate Table #999B applies to GS-7 and GS-9.

If selected for this position, you will be responsible for providing technical and analytical assistance involving Litigation Support and two or more other Information Technology specialty areas which support the information management needs of the United States Attorney's Office. Typical work assignments will include: Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. Designs, develops, tests, installs, operations, management, and maintenance concepts and methods; and the organization's network architecture, topology, and protocols. Plans, develops, and coordinates in the IT litigation support and case management services (including trial preparation and presentation) in response to customer needs. Supports litigation through the use of information technology to participate in the planning and delivery of a full range of customer support services to the district. Assists with installing, configuring, upgrading, and troubleshooting any hardware and software components. Catalogs computerized graphics and other images for use in trials, meetings, and training. Use established procedures to manipulate and present data in various formats for use in litigation. Responsibilities will increase and assignments will become more complex as your training and experience progress.

Education is not qualifying for this series.