Program Manager, Professional Services

Who we are:
Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.
Why is this role important to Field Nation?
The Program Manager plays a critical role in driving customer success and satisfaction through the delivery of Professional Service projects. This role is responsible for designing and managing the end-to-end execution of customer projects - ensuring scope, timelines, and outcomes are achieved with excellence. The key to this role is being able to manage cross-functional activities, serve as a liaison between internal and external stakeholders, articulate value, inspire and sell Field Nation best practices,
The Program Manager must have experience working with internal and external stakeholders executing programs or projects in a fast-moving, client-driven organization. This position will also offer the chance to work in a fast-paced, high growth environment where innovative ideas are encouraged and collaboration is a must. This position is located in Minneapolis, MN and reports to the Director of Professional Services.

Come as you are:
At Field Nation, we believe work is about more than checking the right boxes.  If you don’t meet 100% of the requirements for this role, but still feel you’d be a good fit, we want to hear from you!  We review all applications and may even have another open position where you are the perfect fit.
A Note on AI:
AI isn’t an add-on at Field Nation - it’s embedded in how we operate.  We use AI-powered solutions to work smarter, move faster, and stay ahead - and we expect our team to do the same.  If you’re someone who leans in, stays curious, and looks for a better way, you’ll fit right in.
While we utilize AI in our recruiting process to help surface candidates, every resume and application is reviewed by an actual human.  You won’t get lost in an algorithm here.
Employment is contingent on passing a pre-employment background check. Your written consent will be obtained prior to a background check being performed.