Metro Detroit Social Services Manager

Position Summary: The Social Services Manager for the Metro Detroit Area Command (MDAC) works directly within the Metro Detroit area to plan, implement, oversee, and coordinate all aspects of social service activities within the Metro Detroit area.

The Metro Detroit Social Services Manager reports to the Executive Director of Social Services at the Great Lakes Headquarters (GLD). The Manager also interacts with the Metro Detroit Area Commander to ensure that MDAC social services align with divisional mission and strategy.

Essential Responsibilities:

• Provide Assistance to metro corps officers and social services staff in program and policy planning and development, problem solving, and other consultations as needed.
• Participate in hiring and training case workers and managers when requested.
• Provide input regarding professional development classes/trainings for corps social services staff within MDAC.
• Support regular meetings and in-service training for corps social services staff.
• Act as liaison between MDAC Corps and DHQ to ensure statistics are entered correctly.
• Coordinate logistics for resources/donations that come into MDAC (with support from other departments as appropriate).
• Oversee special and seasonal projects benefiting the Metro Detroit area, including procurement and distribution of coats, toys, food boxes, and gift cards during Christmas season.
• Identify community resources and cooperate with collateral agencies.
• Support service integration and cross referral between Salvation Army programs as needed and appropriate.
• Act as liaison between relevant GLD personnel to ensure programs follow divisional processes (e.g., with Senior Director of Homeless Services for shelter evaluations, etc. )
• Provide technical support to Emergency Food and Shelter Program (EFSP) for MDAC Corps.
• Support the GLD Social Services department in the coordination of program reviews within the Metro Detroit area.
• Participate in the development of annual Divisional Social Services Seminar, as requested by the EDSS.
• Attend GLD monthly meetings with Divisional Social Services Directors and Area Command Managers.
• Represent MDAC social ministries at the Metro Detroit Advisory Board and Metro Detroit Coordinating meetings.
• Represent The Salvation Army on Metro Detroit area boards, task forces, committees, and coalitions in consultation with the Executive Director of Social Services and the Area Commander as needed.
• Maintain and improve relationships between The Salvation Army social services and City of Detroit (e.g., attending pertinent community meetings, etc.
• Engage key stakeholders (such as the City of Detroit and Corps Officers) in collaboration around strategic initiatives.
• Coordinate with grant writer(s) for program-specific grant applications.
• Participate in Metro Detroit Area Command fundraising and community relations events as requested by the Area Commander.
• Perform other duties as assigned

Qualifications:

• Ability to work collaboratively with a wide variety of stakeholders, provide solution-focused consultation/technical assistance, and engage in strategic thinking. Ability to manage multiple projects, including developing budgets and managing spending within approved budgets.  Must be highly organized, motivated, and a self-starter.

Education/Experience:

• Bachelor’s degree in social work or related field, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• 5 years of experience in the supervision of comparable social service programs that offer multi-faceted casework/case management interventions utilizing a strength-based and trauma informed care best practices approach.
• Broad knowledge of social work principles and experience with low-income populations

Skills, Knowledge & Abilities:

• Learn and adhere to The Salvation Army Social Services Code of Ethics.
• Adhere to professional codes of ethics as they apply to professional licensing.
• Understand and adhere to professional boundaries within and outside of the
• Maintain client confidentiality and obtain appropriate releases of information.
• Demonstrate a continued effort to increase self-awareness and to better understand other cultures and issues of social justice and promote racial understanding and reconciliation.
• Complete Caseworker Certification program within 120 days of hire.

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Proficient in SIMS (ServicePoint) software within 90 days
• Willingness to learn new software as needed

Certificates and Licenses:

• Licensed Bachelor of Social Work
• Complete Safe From Harm training, and keep current as needed
• Must have and maintain a current valid driver’s license and pass the Salvation Army Motor Vehicle Record check (MVR)

The Salvation Army offers the following benefits:

• Health Care Benefits which include:
• Medical
• Dental
• Vision
• Hearing
• Flexible spending accounts
• AFLAC
• Voluntary life insurance benefits
• Short-Term and Long-Term Disability options
• Pet Insurance
• Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
• Vesting starts after three years of employment, 100% vested after five years of employment
• The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
• Employee Discounts
• Paid Time Off which includes:
• Sick days begin accruing the first of the month following 30 days of employment and you may begin to use accrued sick days once available. 
• Up to (6) earned sick days per year may be used as discretionary days.
• Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment. 
• The accrual rate is based upon years of service and approved hours worked.
• You will receive up to 2 personal days per year based on date of hire.
• Birthday off with pay.  
• Paid holidays are effective immediately.

The Salvation Army is an equal opportunity employer.  Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.