HR Operations Administrator

HR/Operations Administrator

Reports To: Vice President

Position Summary

The HR/Operations Administrator provides administrative support across Human Resources and Operations functions. This position is responsible for maintaining accurate employee records, supporting payroll and timekeeping processes, coordinating staffing and onboarding activities, and providing day-to-day administrative support to the Operations team. The ideal candidate is highly organized, detail-oriented, professional, and able to handle confidential information with discretion.

Responsibilities

The employee will perform the responsibilities outlined below, along with any additional duties as assigned by the Vice President.

Human Resources & Payroll Administration

• Manage employee time and attendance through mJobTime.

• Enter and maintain payroll information in ADP Workforce Now.

• Maintain accurate, complete, and confidential employee records within ADP Workforce Now.

• Ensure employee information, including personal information, employment status, compensation, benefits, PTO, holidays, absences, and leave records, is maintained accurately and updated in a timely manner.

• Coordinate and manage staffing needs.

• Support the recruiting and hiring process, including coordinating interviews, communicating with candidates, and maintaining candidate and hiring records.

• Conduct new employee orientation, including employee handbook and benefits information.

• Coordinate with IT to support employee onboarding and ongoing technology needs.

• Enter and maintain PTO, holidays, absences, and leave records.

• Respond to employee requests and questions and provide appropriate customer service and support.

• Complete Form I-9 requirements, verify employment eligibility documentation, and maintain I-9 files in accordance with applicable requirements.

• Maintain the integrity and confidentiality of employee and HR information.

• Perform other duties as assigned.

Administrative & Operations Support

• Answer and direct incoming phone calls and greet visitors.

• Coordinate meetings with vendors, employees, and customers.

• Provide administrative and operational support to the Operations team.

• Assist with coordinating vendor and customer communications as needed.

• Provide general administrative support to ensure efficient day-to-day office operations.

• Assist with operational projects and other administrative needs as assigned.

• Perform other duties as assigned.

Required Skills & Abilities

• Strong verbal and written communication skills.

• Excellent interpersonal, negotiation, and conflict-resolution skills.

• Strong organizational skills and exceptional attention to detail.

• Excellent time-management skills with the ability to meet deadlines consistently.

• Strong analytical and problem-solving skills.

• Ability to prioritize tasks and manage multiple responsibilities effectively.

• Ability to act with integrity, professionalism, discretion, and confidentiality.

• Proficiency in Microsoft Office Suite or similar software.

• Experience with ADP Workforce Now or the ability to quickly learn and effectively utilize the system.

• Demonstrated emotional intelligence and professionalism when interacting with coworkers, employees, vendors, customers, and other individuals.

• Demonstrated initiative, accountability, and ownership when addressing challenges.

• Ability to work independently while also supporting a collaborative team environment.

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

• At least one year of human resources, administrative, or operations experience preferred.

• Experience working with an HRIS, preferably ADP Workforce Now, is preferred.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

• Ability to lift and carry up to 15 pounds occasionally.