Healthcare Collections Specialist

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team.
Benefits Available to All Benefit-Eligible Employees

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition Reimbursement
• Relocation Assistance 

Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week: 

• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance
• Pet insurance

 

Pay range: Starting at $26.00 per hour, depending on experience

 

Schedule/Shift: Full-time, San Diego, CA

 

Responsibilities:

• Manages all collections activity for assigned payors.   

• Works closely with Mission Healthcare staff in all departments to identify and correct problem areas negatively affecting reimbursement.  

• Stays abreast to industry standard changes and regulations relevant to reimbursement for the assigned payor mix. 

• Maintains frequent communication with Reimbursement Manager. 

• Address and resolve patient questions and concerns.    

• Provide respectful and considerate customer service to internal and external customers.  

• Meet defined department goals and activity metrics. 

Qualifications:

• Industry standard knowledge of private insurance reimbursement standards in the Healthcare sector is necessary. 

• Experience collecting for Home Health, Hospice or Home Care agencies is heavily preferred.   

• Experience using EMR/EHR and practice management software.  Experience with Home Care Home Base highly desired! 

• Strong verbal and written communication skills are a must.  

• Demonstrated ability to work effectively in a team.   

See what Mission has to offer! Click Here.

 

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity & Veteran‑Friendly Employer:
We are proud to be an equal‑opportunity employer committed to building inclusive, compassionate healthcare teams. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business need.

Veterans and military spouses are encouraged to apply. As a veteran‑friendly employer and proud participant in the We Honor Veterans Association, we recognize and value the leadership, teamwork, adaptability, and service‑driven experience military‑connected individuals bring to patient‑centered care and healthcare environments.

Accessibility Commitment:

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

 

Inclusion Efforts:

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

 

Your Voice Matters:

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.

Communication Consent:
By submitting an application, you acknowledge and consent to receive communications—including emails, phone calls, and text messages—from Mission Healthcare and its recruiters regarding your application and potential employment opportunities. You may opt out of text messages at any time by responding with "STOP".

 

Let Better Growth Come To You!