Senior Warehouse Manager - 1st Shift - NAIC4

Education Qualifications

Associate's Degree Related Field required

Work Experience

• A minimum of 10 years' progressive experience in a related field required

Other Work Experience

• A minimum 10 years' warehousing experience
• A minimum 5 years' leadership experience

Travel Requirements
None

Knowledge, Skills, and Abilities

• Strong verbal and written communication skills
• Proficient computer skills
• This position is required to work in a fast-paced environment with a focus on doing whatever it takes to get the job done to deliver customer delight
• The nature of the role requires an ability to deliver high quality, thorough and accurate work on deadlines
• This role will be expected to work several hours a workday in a non-climate-controlled environment
• This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT’s requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department.

Is this role an individual contributor or does it have direct reports?

This position manages people

Level of Autonomy
Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.

Compensation/ Benefits 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $86,732 to $110,000. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. 

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring

process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer

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Why WWT? 

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

A Brief Overview
Senior Warehouse Managers are responsible for overseeing and leading a group of 50-200 warehouse personnel who work receiving, moving, picking and shipping product throughout our warehouse and integration operations. Responsibilities include leading multi-layered teams developing leaders and individual contributors, planning capacity, driving scaling and efficiency and directing staff in support our department goals and objectives. The position reports to a Director or Senior Director of Operations.

Job Responsibilities: 

• Strategically creates and improves organization's equipment operation best practices ensuring operators adhere to policy
• Reviews the operating strategy in the context of business goals and market dynamics to identify key process improvement opportunities within the business unit/function.
• Holds managers and employees accountable for successfully implementing process improvement initiatives.
• Compares overall business performance before and after large and complex process improvements to analyze the impact.
• Ensures the appropriate techniques to plan production capacity are correctly used and that optimal solutions are implemented when short-term constraints or capacity issues arise.
• Develops new strategies and designs to effectively order, ships and manages warehouse materials in order to ensure a consistent flow for production and satisfy demand
• Provides guidance and expertise to analyze data and patterns and assesses the root cause of complex, non-routine problems.
• Collaborates with others across disciplines to brainstorm and executes solutions to the most complex, uncommon problems.
• Guides the execution of solutions for complex, non-routine issues; redirects solution implementation if desired results were not originally met.
• Leads discussions with multiple stakeholders, reiterating and reflecting on various (and sometimes conflicting) messages to ensure broad understanding.
• Recognizes a spectrum of verbal and nonverbal/behavioral cues and coaches others on how to observe and interpret those cues.
• Validates and leads others to come to agreement on a point of view or solutions
• Provides leadership and guidance to managers in structuring projects and goals of the business unit/function.
• Coordinates complex projects and provides guidance and training to managers or project leaders, ensuring that project teams remain focused on goals and deadlines.
• Promotes efficiency and time management in the business unit/function by modeling behaviors such as prompt decision making and meeting deadlines; reward the achievement of timely results.
• Promotes WWT safety guidelines.
• Drives teams to maintain a clean and organized (5S) warehouse operation.