Facility Program Manager - Informatics

The Facility Program Manager - Informatics and ADPAC functions across ICVAHCS service lines and may contribute at Veterans Integrated Service Network (VISN) and national levels. Core functions include: Plans, coordinates, and manages medication-related data, pharmacy information systems, automation, and the Pharmacy Investigational Drug Service (IDS), and may also serve as Chair of the P&T Subcommittee for Review of Investigational Studies and as a voting member of the IRB and R&D Committee.

The Facility Program Manager - Informatics and ADPAC (Automated Data Processing Application Coordinator) functions across ICVAHCS service lines and may contribute at Veterans Integrated Service Network (VISN) and national levels. CORE FUNCTIONS: Informatics and ADPAC: Plans, coordinates, and manages medication-related data, pharmacy information systems, and automation to support safe, effective, and efficient patient care and outcomes. Serves as an ad hoc, non-voting member of the Pharmacy & Therapeutics (P&T) Medication Safety Subcommittee. Research: Plans, coordinates, and manages the Pharmacy Investigational Drug Service (IDS). May serve as Chair of the P&T Subcommittee for Review of Investigational Studies and as a voting member of an Institutional Review Board (IRB) and the Research & Development (R&D) Committee. Reporting and Other Duties: Prepares updates and reports for appropriate forums and performs other duties as assigned. FUNCTIONS OR SCOPE OF ASSIGNED DUTIES: Clinical - Indirect Patient Care Activities Maintains training and competency to perform at a GS-12 Clinical Pharmacist level. Is knowledgeable about operations across all pharmacy areas. Understands system-wide policies and procedures related to the medication-use process (ordering, preparation, dispensing, administration). May shadow pharmacists or intermittently staff inpatient or outpatient areas to assess how software and automation affect workflows and end users. Performs controlled substance vault inventory and accountability duties if assigned. Program Management and Governance Quality and Reliability: Implements best practices and innovations. Aligns operations with High Reliability Organization (HRO) principles. Digital Enablement: Encourages adoption of VA electronic resources. Maximizes available capabilities. Communications: Effectively disseminates information via daily huddles, monthly newsletters, and quarterly meetings ("Pharmacy Extravaganza"). Committees and Workgroups: Serves on ICVAHCS committees and workgroups as requested and may serve at VISN or national levels. Reports back to pharmacy leadership. Policy Adherence: Complies with all ICVAHCS and department policies and procedures. Reporting and Deadlines: Prepares reports and responds to information requests before applicable deadlines. Pharmacy Informatics and ADPAC Systems Ownership: Manages medication-related data and pharmacy information systems across ICVAHCS and Community Based Outpatient Clinics (CBOCs). Automation Oversight: Manages software and hardware for pharmacy automation to ensure timely, safe, efficacious, and cost-effective services. Availability and Support: Ensures maximum system availability. Provides training; develops and runs reports as needed. Policies and Procedures: Partners with pharmacy leadership to develop and revise policies related to informatics and automation. Proactively identifies and closes gaps. Liaison and Coordination: Serves as liaison to Office of Information and Technology (OIT), Healthcare Technology Management (HTM, "BioMed"), and vendors. Provides front-line technical support. Submits and monitors service tickets. Coordinates installations and support. Integration and Configuration: Ensures systems are integrated and resources optimized. Performs configuration changes to meet evolving initiatives and service needs. Pharmacy Investigational Drug Service Accountability and Dispensing: Safely and accurately manages investigational drugs and supplies (receipt, storage, accountability, dispensing, return or destruction, documentation) using a uniform format. Approvals and Documentation: Verifies all required approvals and documentation prior to dispensing. Regulatory Readiness: Ensures compliance with internal and external regulatory and accreditation bodies. Maintains continuous audit readiness. Represents pharmacy during audits and site visits. Stakeholder Requests: Responds to inquiries from investigators, sponsors, and regulatory bodies before applicable deadlines. Protocol Review and Feasibility: Reviews proposed protocols for ICVAHCS suitability and pharmacy supportability. Negotiates procedures acceptable to the Associate Chief of Staff for Research & Development (ACOS/R&D), Chief of Pharmacy Service, and the principal investigator. Education Develops and presents educational materials (handouts, outlines, flowsheets, lectures) to pharmacy staff, providers, nurses, and allied health professionals on medication data and processes. Assists with EHR instruction. Contributes to standardized and vetted orientation and training plans for all new pharmacy employees. Work Schedule: Full-Time, Monday through Friday, 8:00am - 4:30pm Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

A transcript must be submitted with your application. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.