Executive Administrative Assistant (Full-Time)

About North Country Healthcare (NCH): 

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. 

POSITION SUMMARY: 

As the Executive Assistant to the President and CEO, you will be the primary administrative support to the organization’s top executive leader. This role demands a proactive individual who can manage the complex scheduling needs of the President and CEO, coordinate high-stakes meetings, and facilitate strategic communication with both internal and external stakeholders. The Executive Assistant will handle confidential information with discretion, prepare detailed executive reports, draft correspondence, and support special projects. The ideal candidate will possess exceptional organizational and communication skills, professionalism, and the ability to anticipate and respond to the needs of the President and CEO, enabling them to focus on strategic organizational priorities. 

ESSENTIAL QUALIFICATIONS 

Education: 

• Bachelor’s degree in Business Administration, Communications, or a related field preferred. 

Licensure: 

• Not applicable; however, relevant certifications (e.g., Certified Administrative Professional) are a plus. 

• Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date. 

Skills: 

• Exceptional organization and time-management skills. 

• Strong communication skills, both written and verbal. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 

• Familiarity with scheduling software and project management tools. 

• Ability to maintain discretion and handle confidential information. 

• Strong problem-solving abilities and resourcefulness. 

• Excellent interpersonal skills and professionalism. 

• Ability to prioritize tasks and juggle multiple responsibilities. 

Work Experience: 

• Minimum of 5 years of experience as an Executive Assistant, supporting C-level executives. 

• Proven track record of managing complex calendars and travel arrangements. 

• Experience in coordinating high-level meetings and stakeholder communications. 

• Experience in handling sensitive information and special projects. 

ESSENTIAL FUNCTIONS: 

• Manage and maintain the President and CEO’s complex calendar, ensuring efficient scheduling of meetings and appointments. 

• Coordinate logistics for executive-level meetings and events, including preparing agendas, materials, and recording minutes. 

• Serve as the point of contact between the President and CEO and internal/external stakeholders, managing communications effectively. 

• Prepare executive reports, presentations, and other documents as required, ensuring accuracy and timeliness. 

• Draft correspondence, emails, and other communications on behalf of the President and CEO. 

• Handle and prioritize all incoming and outgoing correspondence, effectively managing the information flow. 

• Assist with the preparation and monitoring of budgets, invoices, and expense reports. 

• Manage and coordinate domestic and international travel arrangements, including itineraries and accommodations. 

• Support the President and CEO with special projects, conducting research, and preparing reports as needed. 

• Maintain an organized filing system for digital and paper documents, ensuring easy retrieval of information. 

• Anticipate the needs of the President and CEO, taking initiative to address potential issues proactively. 

• Liaise with departments across the organization to ensure effective communication and information sharing. 

• Support the President and CEO in preparation for board meetings and other strategic forums. 

• Participate in executive staff meetings, taking notes and ensuring follow-up action items are completed. 

• Uphold the highest level of confidentiality and professionalism in all interactions and tasks. 

NON-ESSENTIAL FUNCTIONS 

• Performs additional duties as assigned. 

• Adheres to facility Values, Service Excellence and Standards of Excellence.