Senior Technology Solutions Specialist #512

The Senate Sergeant at Arms is seeking a Senior Technology Solutions Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 11:59pm EST on the closing date. Late applications will not be accepted.

Performs advanced troubleshooting and collaborates with Tier 3 personnel to resolve complex technical issues. Leads resolution of escalated issues from lower-tier staff and mentors others. Performs installations, upgrades, customizations, tuning, and maintenance for software and hardware. Conducts acceptance and integration testing of systems and applications. Supports vendor system implementations and resolves user-impacting issues. Can open tickets with vendors with appropriate technical details and logs. Independently analyzes, designs, develops, implements, and maintains COTS applications for Senate users. Actively participates in product evaluations and implementations. Assists with coordination across teams for enterprise-wide adoption of new technologies. Will manage smaller technical implementations and adoptions. Creates, develops, modifies, and provides instruction on business continuity plans and related processes. Other duties, as assigned.

High School Diploma/GED.