Funeral Home Transportation Manager

Position Overview

This is a unique opportunity to create operational infrastructure, develop a high-performing team, and establish best-in-class mortuary transport services that reflect our commitment to dignity, safety, and family care.

The ideal candidate is an experienced leader with deep knowledge of transportation operations and a strong desire to build something from the ground up—someone who thrives in both strategic planning and day-to-day execution.

Why This Role Matters

This role is a rare opportunity to create and shape a critical function within a growing national organization. You’ll play a pivotal role in elevating our service standards and building a transportation program that reflects our commitment to compassion, excellence, and innovation.

Key Responsibilities

• Design, launch, and scale a dedicated mortuary transportation business unit from inception.
• Recruit, hire, and onboard a qualified transportation team aligned with our service standards and culture.
• Develop standard operating procedures, scheduling workflows, and service protocols to ensure seamless and respectful transport operations.
• Oversee daily operations across all transportation activities, including dispatch, routing, and staff management.
• Maintain a fleet of mortuary vehicles, ensuring cleanliness, maintenance, safety compliance, and operational readiness.
• Coordinate with funeral directors, hospitals, medical examiners, and other stakeholders to manage transportation logistics.
• Enforce all legal, safety, and health requirements related to mortuary and medical transport.
• Respond to and resolve client inquiries or concerns with empathy, urgency, and professionalism.
• Manage records for all transports, including care documentation, billing logs, and vehicle usage.
• Remain available for on-call or after-hours duties as necessary during early-stage scaling.

What You'll Bring

Required Qualifications:

• 2–3 years of experience in mortuary, medical, or specialized transportation services.
• Proven leadership experience, including hiring and developing operational teams.
• Demonstrated success in launching new programs, departments, or service lines.
• Physical ability to safely lift and move over 200 lbs (with equipment/team support).
• Ability to learn mortuary transport procedures, safety standards, and regulatory requirements.
• Excellent communication and interpersonal skills, particularly in high-emotion or sensitive settings.
• Valid driver’s license with a clean driving record.
• AA Degree or equivalent (certifications in logistics, funeral service, or healthcare are a plus).

Preferred Qualifications:

• Experience managing or scaling new business units within a service-driven organization.
• Background in funeral service, healthcare, emergency response, or logistics management.
• Familiarity with federal and state regulations governing the funeral and mortuary industry.

Foundation Partners Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.