Field Service Technician
About the role
Description
Are you a hands-on problem solver who enjoys working with technology and helping customers succeed? Join our team as a Field Service Technician, where you'll troubleshoot equipment, perform maintenance, and provide on-site technical support for our clients. You'll work independently, tackle real-world challenges, and play a key role in keeping critical systems running smoothly.
Why Employees Choose AGRA
- Starting pay: $25-$40/hour, based on experience
- $50 Per Diem & company paid hotel stays
- Health insurance with no deductible and simple copays
- Free primary care through Anovia Health
- Year-round work with no seasonal layoffs
- 401(k) with company match and immediate vesting
- Company-paid dental, vision, life insurance, long-term disability, and Employee Assistance Program
- Paid time off available after 90 days
- Paid holidays
- Tuition reimbursement
- Safety toe boot and prescription safety glasses reimbursement
- Opportunities to advance
Responsibilities
- Follow all company and plant safety policies and procedures.
- Perform routine and preventative maintenance on equipment and machinery.
- Troubleshoot and resolve equipment and system issues independently.
- Escalate complex technical problems to senior technicians or supervisors when needed.
- Complete maintenance logs, service reports, and other required documentation.
- Assist with equipment installations, upgrades, and process improvements.
- Provide guidance and support to entry-level technicians as needed.
- Communicate clearly with supervisors, team members, and client personnel regarding work progress and issues.
- Maintain tools, equipment, and work areas in a clean and safe condition.
- Participate in training programs to expand technical skills and knowledge.
- Travel to multiple customer locations as required.
Qualifications
- Strong troubleshooting and problem-solving skills.
- Ability to work independently and manage assigned tasks.
- Excellent attention to detail and communication skills.
- Experience performing maintenance and repair on industrial equipment, machinery, or related systems preferred.
- Willingness to travel to various job sites.
- Valid driver's license with a satisfactory driving record.
- Ability to comply with all safety requirements and company policies.
AGRA is an Equal Opportunity Employer
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